Annual report 2022/23

Our budget and your Council Tax

These pages offer information about our budget for the financial year 2022/23, and how we spend taxpayers’ money.

You can find out more about how your money is used to help support the town in this year’s Council Tax booklet.

We use our budget to provide hundreds of services to Swindon's residents. While many of our services are highly visible, like waste collections or road maintenance, many others go unseen, such as providing foster carers for children in crisis, caring for older people and supporting rough sleepers.

Through the pandemic, more people have relied on these unseen council services than ever before. Thanks to you and your money, we have been able to works alongside our partners to make a real difference to the lives of people living in Swindon and will continue to do so through the year ahead.

Providing a lifeline for residents who need us most

Over 80 percent of this year’s budget will be spent on helping those who need it most in our community, and with demand and costs for these services continuing to increase, it means a lot less can be spent on other services.

If you don’t access social care services yourself, or know a relative or friend that does, you might not know a great deal about what ‘social care’ actually is. It includes all forms of personal care and practical assistance for children, young people and adults who require extra support and need to be kept safe.

For example, in 2021, your Council Tax helped to provide:

  • long-term support for 1,047 residents aged 18 to 64
  • daily help for 758 residents to live independently at home
  • support through our Early Help services for 12,537 children
  • help to enable 1,029 people to return home from hospital

Without these vital safeguarding services, which we are required to provide by law, many adults and children would not be able to live their lives safely, in a supportive environment. Your money has a life-changing impact on those who depend on these vital services.

Other services your Council Tax supports

There are over a hundred other vital services your Council Tax helps fund, including:

  • road maintenance
  • transport and highways
  • waste and recycling
  • planning
  • fraud prevention
  • licensing

Over the past year your money has helped fund these everyday services, but has also funded vital support which makes a real difference to the lives of those most in need.

Switch to digital bills

The majority of our residents receive their Council Tax bill in paper form by post. However, for those who pay by Direct Debit, switching to digital bills is a more environmentally-friendly way of receiving your bill.

If you pay by Direct Debit and would like to make the switch to paperless, you can do so by emailing your Council Tax account number, preferred email address and surname to: swindon.counciltax@secure.capita.co.uk

Financial support

You may be able to seek financial help with your Council Tax if you meet the required criteria. To help with paying your Council Tax, you can:

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