Garden waste subscription
Manage, change or cancel your subscription
Moving house
If you are moving to another address in the borough of Swindon and want to continue using the garden waste service, you can transfer your subscription to your new home.
You will need to take your green wheelie bin or reusable green garden waste bags with you when you move.
To transfer your subscription, use the garden waste enquiry form.
Cancelling your subscription
You have the right to cancel a subscription within 14 days of us accepting your order, for any reason and at no cost. If you cancel during this period, we will refund any payment you have made.
After this 14-day period, you can still cancel your subscription, but you will not receive a refund.
For example, if you move out of the borough part way through the subscription period, you can cancel your service. However, you will not receive a partial refund for any unused collections.
To cancel your subscription, use the garden waste enquiry form.