Subscribe for garden waste collections
Further subscription information
More information regarding subscription costs, stickers, moving and cancelling is below. However if you have any questions regarding the service, please let us know by completing the online garden waste enquiry form.
Please note that in order to complete an enquiry form, you will need to log in or register for a 'My Account' using the link below:
An annual subscription costs £50 per bin and runs from the 1 April 2018 to 31 March 2019. You can sign up for more than one bin at your property for £50 per additional bin. New subscriptions taken part way through the year will incur a pro-rata charge and will need to be renewed in March 2019 for the full annual cost. We do not offer part year or discounted subscriptions.
Garden waste subscription sticker
Once payment has been received you will be sent a subscription sticker in the post to display on your bin. If your bin or subscription sticker has not arrived by Friday, 30 March (or after 10 working days for subscriptions processed after Friday, 9 February), then please let us know by completing the Garden Waste Enquiry form above.
Please place your sticker on the back of your bin between the handles. Containers should be placed at the property boundary with the bin handle facing out towards the road so the sticker is clearly visible.
Payment can be made online via Credit/Debit Card or, from February 2018, via Direct Debit for an easy, no fuss single annual payment.
If you are moving to another house within the Borough, you can transfer your subscription to your new home, simply let us know by completing a Garden Waste Enquiry with your old and new address.
Please allow 10 working days for the amendments to be made and a new subscription sticker will be posted to you as soon as possible. Please take your green bin with you to the new property.
Your garden waste subscription can be cancelled at any time, for instance if you are moving out of the borough. Please note there are no refunds or part refunds for cancellation of the service part way through the year.
You have 14 days starting on the date of our acceptance of your order to cancel the service for any reason without incurring any cost. If you cancel this contract within this period, we will reimburse all payments received from you.