Green Garden Waste Collection

On this page: Information about green garden waste recycling and how to report a missed collection. 

Service Details

We undertake a fortnightly collection of green garden waste including:

• Grass clippings
• Plants and shrubs
• Weeds
• Hedge clippings
• Leaves and twigs
• Pond plants

Please do not include non-green waste items such as plant pots, plant trays, plastic compost sacks or plant labels.

For details of the collection days for your household please see Refuse and Recycling Collection Days.

Your green garden waste should be placed in a green sack, which has been tied and which does not have any of the waste protruding. The green sack must be placed at the nearest point of your property to the Highway by 7.30am on your day of collection.

Green garden waste sacks can be purchased from most supermarkets and some DIY stores and garden centres. 

Service Levels 

We will not collect your green garden waste if it does not meet the requirements stated above. If your recycling has not been collected, we will place a sticker explaining the reason why it has not been collected.

Where a missed collection has been reported that is not a result of the above, we aim to collect your missed waste within one working day. 

Request a Service or Report a Problem 

You can do this in a number of ways:

1. Use the online facility to Report Missed Green Garden Waste Collection.
2. By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.
3. In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.