The Tenants' Handbook contains a wide range of information that is likely to be of use to council tenants and covers all aspects of their tenancy with Swindon Borough Council.
The handbook is divided into eleven chapters:
- Your new home
- The tenancy agreement
- Your behaviour
- Living in blocks of flats or maisonettes
- Repairs and maintenance
- Getting involved
- Handy hints and tips
- Procedures and access
- Housing contact information
- Useful telephone numbers
The handbook should be read in conjunction with the Tenancy Agreement.
- Tenants' Handbook (PDF)
Printing pages from the handbook
If you need to print information from the handbook for reference, there is no need to print it all. The Adobe PDF Reader allows you to specify which page(s) you want to print.
Order a copy
A copy of the Tenant's Handbook is provided free to each council-owned home. If you do not have a copy then please contact us and we will send you one.
Sheltered housing handbook
A separate handbook is available for those living in Council-owned sheltered housing. For full details please go to the Sheltered Housing webpage.
Further information for tenants
The following leaflets also provide information about fire safety.
- Fire evacuation in flats (PDF)
- Fire evacuation in high rise flats (PDF)
- Fire evacuation in sheltered accommodation (PDF)
- High Rise Fire Safety (PDF)