Changes to rent for Universal Credit

Your housing costs have changed.

Universal Credit claimants

Have you completed your Universal Credit ‘to do’ – Rent Change?    

You will need to complete this to ensure you are paid the correct housing element.

Use your rent increase letter, or visit My Housing Tenancy for the breakdown of your housing costs.

Complete your Universal Credit 'to-do' as follows:

  • Log in to your Universal Credit account
  • Go to your 'to do list'
  • Select the 'to-do' called ‘confirm your housing costs’
  • Select ‘YES’ when asked if you are still charged monthly for your rent
  • Complete your monthly rent - you will find this on the front page of your rent increase letter
  • Select ‘YES’ when asked if you are still charged monthly for your service charge
  • Complete your monthly eligible service charge - you will find this on the front page of your rent increase letter
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