Housing leadership roles and responsibilities

Our housing leadership team is responsible for managing, maintaining and improving council homes and landlord services in Swindon.

This page explains what each senior officer is responsible for and how you can contact them.

On this page:

Andrew McDonaldAndrew McDonald
Director of Housing

Andrew leads our council housing landlord services, including those funded by the Housing Revenue Account. This is the budget used to manage and maintain council homes.

He is Housing's designated 'Responsible Person' for compliance with the social housing consumer standards. He is also the housing health and safety lead, overseeing the safety of council homes.

Email: almcdonald@swindon.gov.uk

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Andy SandersAndy Sanders
Head of Housing Technical Services

Andy is responsible for:

  • Building safety and compliance with housing safety requirements
  • Assessing and recording the condition of council homes
  • Developing new council housing
  • Property condition, including meeting requirements under Awaab's Law to investigate and address specified hazards in council homes
  • Overseeing major improvements and capital works programmes
  • Overseeing repairs and maintenance

Email: asanders3@swindon.gov.uk

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Kyla CarterKyla Carter
Head of Housing Improvement and Strategy

Kyla is responsible for:

  • Engaging with tenants and leaseholders
  • Housing complaints
  • The Tenant Academy
  • Preparing required information and reports for housing regulators
  • Housing computer and digital systems
  • Housing data and governance

Email: kcarter1@swindon.gov.uk

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Ahmed SalamAhmed Salam
Head of Housing Services

Ahmed is responsible for:

  • Rent accounts and service charges
  • Leasehold services and Right to Buy
  • Supported housing
  • Letting council homes
  • The Right Home service, including support with downsizing, housing transfers and home adaptations
  • Estate services, including neighbourhood wardens, cleaners and handypeople
  • Housing's corporate parenting responsibilities, including support for children in care and care leavers

Email: asalam@swindon.gov.uk

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Mimi WatsonMimi Watson
Head of Housing Communities

Mimi is responsible for:

  • Managing tenancies
  • Preventing and responding to anti-social behaviour
  • Sheltered housing
  • Helping tenants keep their homes through tenancy support and prevention services
  • Safeguarding in housing services

Email: mwatson1@swindon.gov.uk

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Simon AnthonySimon Anthony
Operations Director

Simon provides strategic leadership for frontline housing repairs and maintenance services. He is responsible for their day-to-day delivery and continuous improvement.

Email: santhony1@swindon.gov.uk

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Liam O'FlynnLiam O'Flynn
Head of Housing and Corporate Repairs

Liam is responsible for delivering:

  • Compliance inspections and assessments
  • Routine and emergency repairs
  • Major improvement works and planned maintenance
  • Repairs and improvements to empty council homes before they are let again
  • Scheduling repair appointments

Email: loflynn@swindon.gov.uk

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The standards set by the regulator

The Regulator of Social Housing sets standards for registered social landlords, including the Council. These set out what you can expect from your landlord.

  • Safety and Quality Standard: We must provide safe, good-quality homes and landlord services
  • Transparency, Influence and Accountability Standard: We must be open, treat you fairly, listen to your views and make it easy to raise concerns and hold us to account
  • Neighbourhood and Community Standard: We must work with others to help keep neighbourhoods safe and well maintained
  • Tenancy Standard: We must let homes fairly and manage tenancies appropriately
  • Rent Standard: We must set rents in line with government requirements
  • Competence and Conduct Standard: We must make sure staff delivering housing services have the skills, knowledge and behaviours needed to provide good services

You can read the Regulator of Social Housing's standards for landlords on GOV.UK.

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Contact housing services

If you need help with your tenancy, repairs or a housing complaint, contact our housing services team.

Housing performance and improvements

Find out how our housing services are performing and what we are doing to improve them.

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