Homelessness
Finding accommodation
- Can anyone offer you a place to stay to give you time to seek advice and to find accommodation?
We may be able to help you find your own accommodation in the private sector and may be able to offer some financial assistance in some situations.
The following guidance provides helpful tips on how to start looking for a home.
Be prepared
- Think seriously about what you can realistically afford and whether anyone can help with upfront costs or act as a guarantor. Find out the maximum benefit you can claim under the Local Housing Allowance.
- It may not be possible to find a home exactly where you want. Consider other areas with good transport links.
- Search widely using letting agents, local newspapers, social media, websites, community noticeboards and shop windows.
- If possible, visit or call agents to introduce yourself and keep in touch for updates.
- Prepare references, rent statements or other evidence to show you are a reliable tenant.
- Attend viewings on time, stay in contact and remain polite.
- You must prove your right to rent in England. Documents required depend on your nationality.
- Do not sign or commit to anything before viewing a property.
What you need to know and ask
- The tenancy agreement must be for at least six months. Read it carefully before signing.
- An inventory records the condition of the property and is used when you move out. Photos should be agreed by both parties.
- Confirm the rent amount, payment frequency and what is included, such as council tax or utilities.
- If you receive Housing Benefit or Universal Credit, inform the landlord.
- Ask about upfront costs such as rent in advance, deposits or guarantors.
- Check whether pets are allowed.
- Confirm whether the property is furnished and what appliances are included.
- Inspect the property carefully before agreeing to rent.
- Check for damp, adequate ventilation and sufficient heating.
- Ensure electrical sockets are safe and ask to see safety certificates.
- Ask for the Gas Safety Certificate and boiler instructions.
- Check lighting, water supply and that doors and windows lock properly.
Paying your rent and benefits
- Claim benefits as soon as you know your tenancy start date.
- Check how Local Housing Allowance applies to you.
- Use benefit calculators on the Government website or Entitled to.
- For Universal Credit, update your online journal.
- For Housing Benefit or Council Tax support, use the relevant council webpages.
Gas, electric and water suppliers
- Inform suppliers you are moving and agree meter readings with your landlord.
What you need for your new home
- Prioritise essential items such as beds and white goods. Social media can help source low-cost furniture.
Storage
- Consider whether you need to take everything with you.
- Ask friends or family to store items or look for local storage options.
Removals
- Check removal companies are fully insured.
- Consider small local businesses and reducing costs by asking friends or family to help.
- Check reviews or recommendations on social media.
Useful organisations
- British Heart Foundation Furniture and Electrical, 27 Bridge Street, Swindon, 01793 399515
- Gateway Furniture, The Gate, Havelock Square, Swindon, 01793 683146
- Swindon Emergency Assistance Fund
Useful websites
Useful newspapers
Your circumstances may be more complex and you may need support with housing if:
- you are a young person who has not lived independently before
- you have a history of homelessness and need extra support
- you have learning difficulties, mental health support needs or substance misuse issues
- you have ill health and need specific accommodation
- Check if you are eligible to apply for housing.
- Bid weekly on suitable properties within your allocated band.
- Bid for a council or housing association property.
- This may be an option if you want to move area, downsize, upsize or need adapted accommodation.
- Exchange your council home.