Universal Credit
Universal Credit is benefit for people who are on a low income or are out of work.
It is a benefit administered by the Department for Work and Pensions through Job Centre Plus.
Universal Credit is a single monthly payment. It includes support for the costs of housing, children and childcare, as well as support for disabled people and carers.
Universal Credit replaces:
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Income Support
- Working Tax Credit
- Child Tax Credit
- Housing Benefit
Help to make a Universal Credit claim
Claims should be made online via the government website. If you are not able to submit a claim online, you can contact the Department of Works and Pension on 0800 328 5644.
Citizens Advice Swindon can also offer support if you need to make a new claim for Universal Credit.
Their trained advisers can help you to:
- set up your Universal Credit account
- complete your claim
- verify your identity
- make sure you are providing the right information to the Jobcentre
- understand what Universal Credit will mean for you
You can call them on 0800 1448 444 or go to the Citizens Advice website.