Tell us if you move home

If you are moving to a new address, we need to know so we can update your Council Tax account.

Whether you are a resident, tenant, or landlord, it is important to let us know when you move or when your tenants change. This helps us keep Council Tax, electoral records, and local services accurate.

Who should tell us

  • Residents moving into, within, or out of Swindon Borough Council area
  • Tenants starting or ending a tenancy in Swindon Borough Council area
  • Landlords or managing agents when tenants move in or out

How to update your address

  1. Complete our online form and choose the option for residents, tenants, or landlords.
  2. Have your details ready, including old and new addresses, your moving date, and your Council Tax account number (if available).
  3. Submit the form. We will send you a confirmation once your records are updated. If these circumstances do not apply to you, call 0345 302 2316.

Tell us you are moving

Tell us about your move

Select the option that matches your situation to see what details you need.

  • You are moving from another area
  • You were not responsible for Council Tax at your previous home (for example living with parents)

You will need:

  • Address and postcode of your new property
  • Date moved in, tenancy start date or purchase date
  • Details of the sellers or estate agents, if available

You already pay Council Tax to Swindon Borough Council and are moving to another Swindon address.

You will need:

  • Address and postcode of both your old and new properties
  • Date moved in, tenancy start date or purchase date
  • Details of the sellers or estate agents, if available

  • You are leaving the borough
  • You will not be responsible for Council Tax at your new home (for example moving back with parents)

You will need:

  • Address and postcode of the property you are leaving
  • Date moved out, tenancy end date or sale date
  • Details of the new owner or landlord
  • Forwarding contact address

Council Tax liability for private rented tenants

From 1 May 2026, if you rent your home and give notice to end your tenancy, you may still be responsible for Council Tax until the end of your notice period. This applies even if you move out before the notice period ends.

If you are not sure when your notice period ends, check your tenancy agreement or speak to your landlord or letting agent.

If you move out early, you should still tell us your moving date so we can issue the correct final bill.

Final bill

After your move is processed, Swindon Borough Council will send you a final bill showing any remaining balance.

Any amount owed must be paid within 14 days unless you pay by Direct Debit, then the final payment will be taken on the next payment date.

Register to vote

Changing your Council Tax details does not automatically register you on the electoral roll. However, this can also be done online. See: Register to vote.

Delays in March and April

We receive a high number of enquiries in March and April after annual Council Tax bills are issued. It may take several weeks to reply and there may be delays in issuing updated bills.

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