We know how important it is to collect your waste and recycling, but occasionally we cannot make collections as scheduled. This may be for a number of reasons. If we haven't made a collection from your property, we may already know, in which case you wouldn't need to report it missed.

You can check this page for a status update of our latest collections. If your street isn't on the list of known issues, you should go ahead and report a missed collection. Otherwise, please note the information provided in the update.

Collection report for Friday, 2 June 2023

	Collection type	Status	Roads or areas affected	Reason	Further information
	Black wheelie bins	Outstanding	Cloverlands Haydonleigh Drive Holmleigh Wheatlands	Resources	Crew will return on Monday morning.
	Blue bags	Completed	N/A	N/A	N/A
	Recycling boxes	Outstanding	Abbey View Road Barton Road Beauchamp Close Boscombe Road Branksome Road Charlbury Close Cheddar Road Cloverlands Damson Path Fernham Road Haydonleigh Drive Holmleigh Locksgreen Crescent Lulworth Road Park Farm Pembroke Gardens Poole Road Purton Road Silbury Mews Swanage Walk The Street Wheatlands Wickdown Avenue	Resources	Crew will return on Saturday morning.
	Plastics	Completed	N/A	N/A	N/A
	Food waste	Completed	N/A	N/A	N/A
	Garden waste	Outstanding	Chicory Close Daisy Close Elder Close Hector Road Hector Road Herschel Close Herschel Close Highmoor Copse Highmoor Copse Hodds Hill Hodds Hill Horcott Road Horcott Road Horseshoe Crescent Horseshoe Crescent Hubble View Hubble View Ilkeston Road Ilkeston Road Jason Close Jason Close Keycroft Copse Keycroft Copse Kishorn Close Kishorn Close Lampeter Road Lampeter Road Letterage Road Letterage Road Lomond Close Lomond Close Longworth Drive Longworth Drive Lowes Close Lowes Close Luna Close Luna Close Mariner Road Mariner Road Mayfly Road Mayfly Road Melfort Close Melfort Close Minnow Close Minnow Close Mir Crescent Mir Crescent Morie Close Morie Close Nevis Close Nevis Close Newmeadow Copse Newmeadow Copse Oakhurst Way Oakhurst Way Orrin Close Orrin Close Pathfinder Way Pathfinder Way Peaks Down Peaks Down Periwinkle Close Phoebe Way Phoebe Way Phoenix Gardens Phoenix Gardens Pioneer Road Pioneer Road Porth Close Porth Close Portmore Close Portmore Close Purslane Close Purton Road Purton Road Rannoch Close Rannoch Close Rinsdale Close Rinsdale Close Rosetta Close Rosetta Close Roughmoor Farm Close Roughmoor Farm Close Russley Close Russley Close Ryan Close Ryan Close Sandwood Close Sandwood Close Sound Copse Sound Copse Southwold Close Southwold Close Soyuz Crescent Soyuz Crescent Sparcells Drive Sparcells Drive Squires Copse Squires Copse Stardust Crescent Stardust Crescent Stenness Close Stenness Close Stockbridge Copse Stockbridge Copse Swinley Drive Swinley Drive Thyme Close Tower Road Tower Road Treforest Close Treforest Close Ulysses Road Ulysses Road Ursa Way Ursa Way Voyager Drive Voyager Drive Webbs Wood Webbs Wood Whitefield Crescent Whitefield Crescent Yarrow Close	Resources	Crew will return on Saturday morning.
	Clinical waste	No collections scheduled	N/A	N/A	N/A
	Bulky waste	Completed	N/A	N/A	N/A

Collection report for Thursday, 1 June 2023

	Collection type	Status	Roads or areas affected	Reason	Further information
	Black wheelie bins	Outstanding	Artisans Lane Barnsley Close Beardsley Lane Burne Jones Avenue Dawson Close Eglantyne Avenue Hewlett Place Hitch Road Holloway Close Horsley Close Ilett Crescent Isambard Way Jebb Close Kingdom Crescent Kurmanski Close Mackay Crescent Meynell Close Millais Close Richardson Road Rossetti Lane Sexton Close Shuter Grove Stadium View Tadpole Lane Tadpole Mews Teo Close Toynbee Avenue Wharncliffe Street Woolner Road	Resources	Vehicle breakdown. Crew will return on Friday morning.
	Blue bags	Completed	N/A	N/A	N/A
	Recycling boxes	Outstanding	Ashbee Crescent Barber Place Beardsley Lane Brantwood Close Burne Jones Avenue Chatfield Creswick Dawson Close Eglantyne Avenue Felstead Greene Street Hanker Close Horne Close Horta Close Jebb Close Jeffrey Close John Ruskin Road Lalique Close Longfellow Close Mackmurdo Avenue Maizey Road Mucha Close Newlyn Close Nolan Close Renoir Close Rossetti Lane Rubens Close Siddal Street Southey Close Steinlen Close The Rectangle Thornhill Drive Tiffany Close Toynbee Avenue Wallis Drive William Morris Way Wright Close Yeats Close	Resources	Crew will return on Friday morning.
	Plastics	Outstanding	Addinsell Road Alderley Road Alwyn Court Antony Road Arnell Crescent Arnold Street Ascott Close Ashleworth Road Ashridge Court Barcote Close Brean Road Britten Road Buscot Close Chartwell Road Chastleton Road Claydon Road Delft Crescent Delius Close Denby Road Dinton Close Doulton Close Dovedale Dowland Close Dunley Close Dussek Place Dyrham Court Dyson Road Eastbury Way Elgar Close Fenby Place Fenton Avenue Fitkin Court Fontmell Close Frankel Avenue Greenwood Place Hanwell Close Hayburn Road Hebden Close Hidcot Court Holst Road Horsley Close Ironstone Close Isambard Way Kingdom Crescent Knole Close Marbeck Close Millgrove Street Purcell Road Rainham Road Redhouse Gardens Redhouse Way Smart Close Spode Close Tippett Avenue Truscott Avenue Tuscan Road Vaughan Williams Way Wade Road Wharncliffe Street Willington Road	Resources	Vehicle breakdown. Crew will return on Friday morning.
	Food waste	Completed	N/A	N/A	N/A
	Garden waste	Outstanding	Addinsell Road Alderley Road Alwyn Court Antony Road Armfield Road Arnell Crescent Ashbee Crescent Augusta Close Baillie Close Barber Place Barcote Close Beardsley Lane Benedict Mews Birkdale Close Blanchard Road Brantwood Close Brean Road Britten Road Burden Road Burne Jones Avenue Buscot Close Butleigh Road Caradon Walk Chartwell Road Chastleton Road Chatfield Claydon Road Cooper Close Creswick Croome Close Dawson Close De Morgan Crescent Dearle Road Delius Close Denby Road Dinton Close Dorney Road Dowland Close Dunley Close Dunvant Road Dyrham Court Dyson Road Eastbury Way Eastlake Eglantyne Avenue Faulkner Road Fawley Close Fenton Avenue Fitwell Road Fontmell Close Gabriel Crescent Gaveller Road Greene Street Hanker Close Hayburn Road Hebden Close Helena Road Hidcot Court Horne Close Horsley Close Horta Close Ironstone Close Jebb Close Jeffrey Close Jekyll Close John Ruskin Road Kingdom Crescent Kinsley Close Lalique Close Mackmurdo Avenue Maizey Road Malory Close Mathews Close Mercer Close Millais Close Mucha Close Muirfield Parsons Place Purcell Road Rackham Close Rainham Road Redhouse Gardens Redhouse Way Rossetti Lane Sandstone Road Selwyn Road Siddal Street Stackpole Crescent Stanford Road Steinlen Close Tadpole Lane Tadpole Mews Tortworth Road Toynbee Avenue Truscott Avenue Tuscan Road Twineham Road Van Erp Close Webb Lane Whall Close William Morris Way Willington Road Woolner Road	Resources	Crew will return on Friday morning.
	Clinical waste	No collections scheduled	N/A	N/A	N/A
	Bulky waste	Completed	N/A	N/A	N/A

Report a missed waste or recycling collection

We ask you to place all your waste and recycling at the nearest possible point to the property boundary by 6.30am on your collection day. Make sure that your bins, bags andboxes are clearly visible, otherwise your waste may not be collected.

You can check your property’s collection day usingourcollection day search tool.

If your waste is not collected by 5.00pm on the collection day and you think we have missed your collection, you canreport it online by the end of the next working day.

We will return to collect your waste or recycling that:

• was put out on time and in the correct place
• contained the correct items
• was reported as a missed collection before 5.00pm on the next working day after the scheduled collection day

You can report missed collection of:

• general waste
• garden waste (have your subscription reference number ready before reporting)
• recycling
• communal bin store

You can also use this form if you are part of the food waste recycling trial and you want to report a missed collection.

If you put your bin or recycling out late, or it is too late to report a missed collection, you can either:

• take it to the household waste recycling centre
• take your wasteor recycling in and put it out again for your next scheduled collection

You can also let us know if a public litter bin needs emptying.

Report a missed waste or recycling collection