We know how important it is to collect your waste and recycling, but occasionally we cannot make collections as scheduled. This may be for a number of reasons. If we haven't made a collection from your property, we may already know, in which case you wouldn't need to report it missed.

You can check this page for a status update of our latest collections. If your street isn't on the list of known issues, you should go ahead and report a missed collection. Otherwise, please note the information provided in the update.

Collection report for Thursday, 7 December 2023

	Collection type	Status	Roads or areas affected	Reason	Further information
	Black wheelie bins	Outstanding	Akers Court Aki Court Alwyn Court Arnold Street Ashanti Way Berton Close Blunt Rise Broad Bush Church Lane Churchill Avenue Churchway Dussek Place Easdale Street Ermin Street Fenby Place Fitkin Court Flagstaff Avenue Frankel Avenue Greenwood Place High Street Holdcroft Close Hossil Lane Jenkins Close Lang Mews Linley Road Lonsdale Close Malthouse Close Manor Close Mill Lane Redhouse Gardens Redhouse Way Sams Lane Stanton Park Lane Street Sutton Park The Avenue Tippett Avenue Trenchard Road Truscott Avenue Vaughan Williams Way West Hill	Resources	Returning to collect on Friday, 8 December
	Blue bags	Completed	N/A	N/A	N/A
	Recycling boxes and bags	Outstanding	Back Lane Banwell Avenue Barnstaple Close Bevisland Bexley Walk Bideford Close Blakesley Close Brean Road Brickworth Place Chapel Hill Collingsmeasd Cottles Close Cranmore Avenue Cricklade Road Crudwell Way Culpepper Close Deneb Drive Dione Crescent Dolina Road Dulverton Avenue Elmore Erlestoke Way Fairlawn Fareham Close Fontmell Close Fosbury Crescent Friday Street Front Lane Hartland Close Havisham Drive Helston Road Hermitage Lane Homington Avenue Homington Terrace Hunters Grove Ipswich Street Ivy Lane Kencot Court Kimberley Road Kingsdown Lane Kingsway Close Knolton Walk Knowsley Road Lower Widhill Farm Lane Lucknam Crescent Malmesbury Gardens Newton Way Osborne Street Penrose Walk Rainscombe Road Rayfield Grove Rigel Close Rodwell Close Salthrop Rise Shrewton Walk Soyuz Crescent Staverton Way Steadfast Lane Stockton Road Turnpike Road Urchfont Way Wardley Close Westbrook Road Westbury Road Westwood Road Weyhill Close	Resources	Returning to collect on Friday, 8 December
	Food waste	Outstanding	Aprrox. 1400 properties	Resources	Returning to collect on Friday, 8 December
	Garden waste	Completed	N/A	N/A	N/A
	Clinical waste	No collections scheduled	N/A	N/A	N/A
	Bulky waste	Completed	N/A	N/A	N/A

Collection report for Wednesday, 6 December 2023

	Collection type	Status	Roads or areas affected	Reason	Further information
	Black wheelie bins	Outstanding	Addison Crescent Aden Court Amberley Close Arkwright Road Arley Close Bicton Road Bramdean Close Carter Close Colbert Park Cowleaze Walk Crossways Avenue Dave Watkins Court Deben Crescent Dinmore Road Elstree Way Fairford Crescent Farmer Crescent Furlong Close Gore Close Graythwaite Close Greenwich Close Hardwick Close Haywain Close Heaton Close Hepworth Road Hillary Close Hugo Drive Kelly Gardens Kelmscot Road Lady Lane Lewis Close Mason Road Meadowcroft Monet Close Newstead Close Pinnocks Place Rushmere Path Scotney Crescent Seaton Close Shipley Drive Syon Close Tenzing Gardens Thames Avenue The Thatchers Thresher Drive Tracy Close Wilson Road Wise Close Woburn Close Woodcutters Mews Woodsman Road	Resources	Returning to collect on Thursday, 7 December
	Blue bags	Outstanding	Dover Street Eastcott Hill Prospect Hill Western Street	Resources	Returning to collect on Thursday, 7 December
	Recycling boxes	Outstanding	Argyle Street Brington Road Byfield Way Capitol Close Castle View Road Conan Doyle Walk Corinium Way Cricklade Road Dovetrees Ermin Street Fitzmaurice Close Foxbridge Gayton Way Gooch Street Hackleton Rise Harlestone Road Hermitage Lane Hunters Grove Ipswich Street Kilsby Drive Kingsthorpe Grove Marlborough Road Newton Way Nythe Road Osborne Street Oxford Road Poltondale Queens Drive Rayfield Grove Slade Drive Stockton Road The Orchard Towcester Road Trajan Road Urchfont Way Weedon Road Welford Close Westbrook Road Westbury Road	Resources	Returning to collect on Thursday, 7 December
	Plastic and tins	Completed	N/A	N/A	N/A
	Food waste	Completed	N/A	N/A	N/A
	Garden waste	Completed	N/A	N/A	N/A
	Clinical waste	Completed	N/A	N/A	N/A
	Bulky waste	Completed	N/A	N/A	N/A

Report a missed waste or recycling collection

We ask you to place all your waste and recycling at the nearest possible point to the property boundary by 6.30am on your collection day. Make sure that your bins, bags and boxes are clearly visible, otherwise your waste may not be collected.

You can check your property’s collection day using our collection day search tool.

If your waste is not collected by 5.00pm on the collection day and you think we have missed your collection, you can report it online by the end of the next working day.

We will return to collect your waste or recycling that:

• was put out on time and in the correct place
• contained the correct items
• was reported as a missed collection before 5.00pm on the next working day after the scheduled collection day

You can report missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your subscription reference number ready before reporting)
• communal bin store

If you put your bin or recycling out late, or it is too late to report a missed collection, you can either:

• take it to the household waste recycling centre
• take your wasteor recycling in and put it out again for your next scheduled collection

You can also let us know if a public litter bin needs emptying.

Report a missed waste or recycling collection