Refer yourself or another person to Adult Social Care

You can refer yourself or another person to Adult Social Care services if you think you need support, information or an assessment.

The person being referred needs to live in the Swindon Borough Council local authority area. You can check which council area the address is in before you start your referral.

How to refer

You can make a referral using an online form. If you wish, you can also contact us by phone to have a conversation about your care and support needs.

In the online form, we'll ask you to tell us a little about yourself and what you might need support with. We'll then contact you to have a conversation about things you might be able to do to help yourself or to arrange an assessment.

Referring another person

You can refer another person to us, but you will need have their consent first. If the person has not provided this, we will not be able to progress the referral. You will need to provide a way for us to contact you and the person you are referring.

Safeguarding concerns

Rather than make a referral, you should report a safeguarding concern if you have a concern about an adult who is either:

  • experiencing, or at risk of, abuse or neglect
  • unable to protect themselves as a result of their needs

Form requirements

Complete the form to the best of your ability with the information you have at the time of the referral. Detailed and accurate information enables us to take the most appropriate action.

In the referral form, you will be asked for:

  • your details
  • details of the person being referred (if different to the above)
  • information about the reasons for the referral
  • consent from the person being referred, or details about the reason why they haven’t given consent (if applicable)

Make a referral to Adult Social Care

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