Managing your council housing tenancy

You can manage your council housing tenancy online with a 'My Housing Tenancy' account.

This services allows you to:

report and manage housing repairs
view your rent payments and check your account balance
and update your personal details and household information

To create an account, you will need your tenancy, rent or application reference number, a 13-digit code which appears on your rent card or letters from the council.

If you cannot find your reference number or rent card, speak to your Neighbourhood Housing Officer.

For more information about your tenancy agreement, see the Tenant's Handbook.

To pay your rent, visit the pay your council rent webpage.

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