Coronavirus (COVID-19)

We are publishing frequent updates about the impact the Coronavirus outbreak is having on council services, along with health guidance and other key information for residents and businesses.

Pay your rent

You can pay your council house rent by any of these methods:

To check your rent account balance, login to the My Housing Tenancy account.

Pay online

You will need your rent account number to make an online payment.

Make a rent payment

Pay by Direct Debit

To pay your rent by Direct Debit, you need to download, complete and return a council rent Direct Debit mandate (PDF).

Pay using the Allpay smartphone app

Allpay is a free smartphone app that allows you to pay your rent using your smartphone. Download the Allpay app from the Apple App Store or Google Play.

Pay at a PayPoint outlet or Post Office

You will need your rent payment card to pay at a PayPoint outlet or Post Office. Find your nearest PayPoint outlet or Post Office.

Pay by phone

Call 0845 603 5058 to pay by debit or credit card. This number is available 24 hours a day. The call costs 5p per minute in addition to your normal call charges.

Advice about paying your rent

You should get advice about paying your rent if you are facing financial difficulty.

Was this information helpful?

Help us improve

Please don't include personal information such as your name and address.