Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Collection report for Thursday, 19 June 2025

Status report for all types of waste collection

	Collection type	Status	Roads or areas affected	Further information
	Black wheelie bins and food waste	Outstanding due to access issues	Bramwell Close	Returning to collect on Friday, 20 June
	Weekly refuse bags and food waste	Outstanding due to access issues	Greens Lane	Returning to collect on Friday, 20 June
	Recycling boxes, recycling bags and food waste	Outstanding due to resources	Brunswick Street	Returning to collect on Friday, 20 June
	Garden waste	Completed	N/A	N/A
	Flats	Outstanding due to resources	Arnell Crescent Arnold Street Delft Crescent Dyson Road Frankel Avenue Holst Road Old Brewery Lane Redhouse Way Smart Close Truscott Avenue	Returning to collect on Friday, 20 June
	Clinical waste	No collections scheduled	N/A	N/A
	Bulky waste	Completed	N/A	N/A

Collection report for Wednesday, 18 June 2025

Status report for all types of waste collection

	Collection type	Status	Roads or areas affected	Further information
	Black wheelie bins and food waste	Completed	N/A	N/A
	Weekly refuse bags and food waste	Outstanding due to access issue	Green Lane	Returning to collect on Thursday, 19 June
	Recycling boxes, recycling bags and food waste	Outstanding due to resources	Staldon Road	Returning to collect on Thursday, 19 June
	Garden waste	Outstanding due to resources	Baynton Street Berryfield Bushton Close Chisbury Road Clitchbury Close Crofton Road Fosbury Crescent Homington Avenue	Returning to collect on Thursday, 19 June
	Flats	Outstanding due to access issue	Blandford Court Old Brewery Lane Rodbourne Road	Returning to collect on Thursday, 19 June
	Clinical waste	Completed	N/A	N/A
	Bulky waste	Completed	N/A	N/A

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.30am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

We will come back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection