Report a missed waste or recycling collection
Waste and recycling collections update
Our waste crews are working hard to keep services running during the current hot weather. However, there are some delays to recycling and garden waste collections.
This is due to increased staff sickness levels and nationwide driver shortages. Food and general waste collections remain the priority. Extra crews and colleagues are working over the weekend to help clear delayed collections as quickly as possible.
If your bin has not yet been collected, please continue to leave it at the kerbside and crews will return as soon as they can. Thank you for your patience and understanding while we work to get collections back on schedule.
We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.
You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.
Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.
Friday, 17 July 2026
Roads on the list below are ones we already know have missed collections.
On a small screen, swipe left or right to view the full table
| Face status icon | Collection | Status | Roads affected | Return date |
|---|---|---|---|---|
| Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection. | ||||
 |
Black wheelie bins and food waste | Outstanding due to resources |
|
Monday, 20 July |
 |
Weekly refuse bags and food waste | Completed | Not applicable | Not applicable |
|
Recycling boxes, bags and food waste | Outstanding due to resources |
|
Saturday, 18 July |
|
Garden waste | Outstanding due to resources |
|
Saturday, 18 July |
|
Flats refuse and recycling | Outstanding due to resources |
|
Monday, 20 July |
|
Clinical waste | Nothing Scheduled | Not applicable | Not applicable |
|
Bulky waste | Completed | Not applicable | Not applicable |
Let us know about a missed collection
Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.
You can check your collection day by using our rubbish and recycling collection days tool.
If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.
You can also tell us if a public litter bin needs emptying.
We will be back to collect your waste/recycling if:
- it was put out on time and it is in the right place
- it had the right things in it
- you told us we missed it before 5.00pm on the next working day after the day it should have been collected
You can report a missed collection of:
- general waste
- recycling
- food waste
- garden waste (have your garden waste reference number ready)
- bins in a shared bin store
If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:
- take it to the household waste recycling centre ('the tip')
- take your waste or recycling in and put it out again for your next collection