Enquire about parking controls

Parking controls questions and answers

If the vehicle is parked on the public highway obstructing a driveway to residential premises:

  • Residents can now report obstruction of a vehicle access through the Parking Enforcement page
  • The Parking Enforcement Team can only respond to a complaint of a vehicle parked outside a single driveway where the complaint has been received from the occupier of the affected property
  • We may not be able to respond straight away. If the matter is urgent, and the vehicle is causing a dangerous situation, it may be appropriate to contact the police on 101.
  • Problems of obstructive parking should initially be resolved informally between those involved. Support may be sought from your Community Policing Team to identify the owners of other vehicles or to highlight the problems being caused. If the problem persists, contact your local Ward Councillor.

If the vehicle is not parked on a public road:

  • We are only responsible for roads that have been adopted as publicly maintained highway
  • Parking problems on private roads must be resolved with the private land owner(s)

If there are parking restrictions in place: 

  • Please report instances of vehicles parking on existing restrictions to the Council’s Parking Services team

If there are no parking restrictions in place: 

  • We can only take enforcement action against instances of dangerous parking where there are restrictions, for example, double yellow lines in place 
  • All parking controls require a Traffic Regulation Order (TRO). This is a legal document that gives effect to any traffic signs or lines that show how the control applies. The introduction of a TRO has to follow a statutory process that requires consultation with others likely to be affected by the proposals. For more information on the making of a TRO, refer to the TRO’s webpage.
  • The typical cost for introducing a traffic regulation order is approximately £5,000. As a result of the substantial costs, time and resources that can be incurred in processing a proposal, requests for new parking controls or alterations to existing controls must have the support of the wider community, not just an individual or small group of individuals.

If you have not discussed your concerns with your neighbours:

  • Discuss the matter with neighbours and others likely to be affected by the proposals to determine the level of local support.. Requests for new parking controls or alterations to existing controls must have the support of the wider community, not just an individual or small group of individuals.
  • Requests for new parking controls or alterations to existing controls must also be supported by the local Ward Councillors and be in accord with the Council’s wider objectives.
  • If it can be demonstrated that there is community support for the proposals, contact your Local Ward Councillor to discuss your request in more detail.

If you have discussed your concerns with your neighbours and a majority of your neighbours support the idea of introducing parking restrictions:

  • Request a Traffic Regulation Order (TRO)
  • Requests for new parking controls or alterations to existing controls must also be supported by the local Ward Councillors and be in accord with the Council’s wider objectives. Contact your Local Ward Councillor to discuss your request in more detail.

If you have discussed your concerns with your neighbours and a majority of your neighbours do not support the idea of introducing parking restrictions:

  • Unfortunately requests that are not supported by the wider community are unlikely to be prioritised for further consideration
  • If you still consider parking restrictions are required, it may be appropriate to discuss the matter again with neighbours and others likely to be affected by the proposals

If there are parking restrictions in place: 

  • Report instances of vehicles parking on existing restrictions to the Council’s Parking Services team

If there are not parking restrictions in place: 

  • Discuss with wider community. Requests for new parking controls or alterations to existing controls must have the support of the wider community, not just an individual or small group of individuals.
  • Requests for new parking controls or alterations to existing controls must also be supported by the local Ward Councillors and be in accord with the Council’s wider objectives
  • If you feel the introduction of residents parking is an option for addressing the problem, please be mindful of the costs to residents associated with such controls
  • If it can be demonstrated that there is community support for the proposals, contact your Local Ward Councillor to discuss your request in more detail

If you have discussed your concerns with your neighbours:

  • All parking controls require a Traffic Regulation Order (TRO). This is a legal document that gives effect to any traffic signs or lines that show how the control applies. The introduction of a TRO has to follow a statutory process that requires consultation with others likely to be affected by the proposals. For more information on the making of a TRO, refer to the TRO’s webpage.
  • The typical cost for introducing a traffic regulation order is approximately £5,000. As a result of the substantial costs, time and resources that can be incurred in processing a proposal, requests for new parking controls or alterations to existing controls must have the support of the wider community, not just an individual or small group of individuals.
  • If you feel the introduction of residents parking is an option for addressing the problem, residents should be aware of the costs associated with such controls.

If you have discussed your concerns with your neighbours and a majority of your neighbours support the idea of introducing, amending or removing existing parking restrictions:

  • Request Traffic Regulation Order (TRO)
  • Requests for new parking controls or alterations to existing controls must also be supported by the local Ward Councillors and be in accord with the Council’s wider objectives. Contact your Local Ward Councillor to discuss your request in more detail.

If you have discussed your concerns with your neighbours and a majority of your neighbours do not support the idea of introducing, amending or removing existing parking restrictions:

  • Unfortunately requests that are not supported by the wider community are unlikely to be prioritised for further consideration. 

If you are requesting a disabled parking bay on a public road:

  • Unfortunately, we do not provide disabled parking bays for individuals on the public highway
  • Introducing a disabled parking bay on the highway requires a TRO that incurs substantial cost, (approximately £5,000) time and resources that the Council is unable to commit to requests for individuals. The typical cost for introducing a traffic regulation order is approximately £5,000. As a result of the substantial costs, time and resources that can be incurred in processing a proposal, requests for new parking controls or alterations to existing controls must have the support of the wider community, not just an individual or small group of individuals.

If it’s not a public road:

  • We are only responsible for roads that have been adopted as publicly maintained highway. Parking problems on private roads must be resolved with the private land owner(s).
  • If you live in a council rented property, you may wish to contact your local Housing Officer to see if they can provide any assistance

If you are requesting a disabled parking permit:

If the nature of your enquiry has not been covered by any of the answers above, e-mail: trafficmanager@swindon.gov.uk

Please note: Enforcement of parking restrictions is carried out by the Council’s Civil Enforcement Officers. The Police no longer enforce parking restrictions.

Parking enforcement resources are concentrated in those parts of Swindon with the highest number of parking restrictions, (town centre and adjacent areas). 

Patrols in other areas are carried out less frequently and we cannot guarantee to provide regular enforcement in these areas, particularly during evenings and weekends.

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