Pay your rent

You can pay your council house rent by any of these methods:

• Pay online
• Pay by Direct Debit
• Pay at a PayPoint outlet or Post Office
• Pay by phone

To check your rent account balance, login to the My Housing Tenancy account.

Pay online

You will need your rent account number to make an online payment.

Make a rent payment

Pay by Direct Debit

To pay your rent by Direct Debit, you need to download, complete and return a council rent Direct Debit mandate (PDF).

Pay at a PayPoint outlet or Post Office

You will need your rent payment card to pay at a PayPoint outlet or Post Office. Find your nearest PayPoint outlet or Post Office.

Pay by phone

Call 0845 603 5058 to pay by debit or credit card. This number is available 24 hours a day. The call costs 5p per minute in addition to your normal call charges.

Advice about paying your rent

Read get advice about paying your rent if you are facing financial difficulty.

Improving our housing services

We are making long-term improvements to council homes and the services you receive. These changes respond to new national housing standards and independent findings about where we must do better.

Read about how we are improving our housing services.