Educational welfare services
Education welfare service next steps
Following initial contact or referral, the service aims to respond to enquiries within 2 working days. The process following contact depends on the nature of the enquiry. There are clear timescales for specific types of work undertaken. These will be explained when the circumstances have been established.
Further sources of information
- Education welfare services - Frequently Asked Question's (PDF)
- Education welfare service - Penalty Notice Code of Conduct (PDF)
Schools staff can also gain further information about the service from the Swindon schoolsonline website
General information is available on the Department for Education/ACE website
If you have any concerns about the welfare of a child taking part in a performance or who is employed, or you have any reason to believe they may be doing so without a licence, please contact us on Childlicence@swindon.gov.uk or ring 01793 465030.