Educational welfare services
Education welfare service next steps
Following initial contact or referral, the service aims to respond to enquiries within 2 working days. This will depend on the nature of the enquiry. There are clear timescales for specific types of work undertaken. These will be explained when the details have been established.
Further sources of information
- Education welfare services - Frequently Asked Question's (PDF)
- Education welfare service - Penalty Notice Code of Conduct (PDF)
School staff can also find further information about the service from the Schoolsonline website.
General information is available on the Department for Education/ACE website
If you have any concerns about the welfare of a child taking part in a performance or who is employed, contact us on Childlicence@swindon.gov.uk or ring 01793 465030. You can also contact us if you believe the child is performing without a licence.