Educational welfare services

The Educational Welfare Service aims to ensure that all school-aged children attend school regularly. This involves providing information, advice and guidance on welfare matters that may impact on a child's attendance. Depending on the needs of the individual child, and reasons for poor attendance, the service works together with the child's family to identify a means of support. 

What does the service cover?

The service covers the education of all children from reception year through to, and including, Year 11. Depending on the nature of the service required, the service is for:

  • school staff in relation to attendance and absenteeism issues
  • parents, guardians or carers where home education is being considered
  • parents, guardians, carers for licences to perform or for work permits

For further information contact Customer Services.

Children missing education

This service investigates the reasons for absenteeism from school. Schools notify us automatically when a child has not attended school for 10 consecutive days.

Elective home education

Parents or carers who take on the responsibility for educating their children should contact us before commencing. For further information, visit the Home Schooling webpage.

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