Report a seat, railing, bikestand or street furniture problem
The council is responsible for the maintenance and repair of council owned street furniture such as:
- Street seats and benches
- Cycle stands
- Barriers and bollards
- Railings
- Footbridges
- Gates and fences
Report a problem
To help us give the highest priority to the most urgent issues when reporting a problem please indicate:
- The road, footpath or green space on which the street furniture is located on or near to
- Where the problem is located (i.e. outside House No.25)
- The type of street furniture that is affected
Report a problem with street furniture online
If the problem is in relation to an illuminated bollard, please report this via the Street lighting page
Bus-stop / shelter issue
If you would like to report an issue with a bus-stop / shelter, please report this using the following form:
Report an issue with a bus-stop / shelter
Response times
Items that are either a serious risk to public safety or have graffiti that is offensive or racist in nature are assessed as a Level 1 and will be inspected within one hour with a view to resolving the issue quickly.
Where there is a minimal risk to public safety, the item will be assessed as a Level 2 and will be inspected within 10 working days.
Where a replacement items is required, we are unable to be specific about timescales due to the manufacturing process.