Report a faulty street light or illuminated sign

Swindon Borough Council maintains street lighting as well as bollards and illuminated signs within the Borough of Swindon.

Please tell us if you notice any one of these needing maintenance or repair:

  • Street lights
  • Bollards
  • Illuminated signs

Report a problem

To help us give the highest priority to the most urgent issues when reporting a problem please indicate:

  • The road or footpath where the light is located
  • A column, bollard or sign number; only if it is safe for you to retrieve this. If the number is missing or unreadable then
  • The exact location of the faulty/defective unit (e.g. to the front of House No. 25)

Please note, you will be asked to create a My Account before you can access the online form.

Report a problem with street lighting online

If you consider the problem to be a danger to public safety or a potentially serious hazard for road users, please call StreetSmart on 01793 445501 (Monday to Friday 9.00am - 5.00pm) or on 01793 466453 at all other times.

Response times

We aim to repair any faulty street light within 5 working days from the day it is reported.

If we are unable to restore a unit to working order it may be due to a loss of the underground electrical supply, which in Swindon is owned by SSE. These supply failures are logged by us with SSE who then gives us a unique repair number. View current supply faults.


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