Concessionary bus pass

The renewal process depends on whether your bus pass is age-related or disability-related.

Renew an age-related bus pass

You do not need to apply to renew an age-related bus pass. We will renew it automatically when it expires.

Passes expire at the end of March or April. We will send your new pass to your latest address by the end of the relevant month.

You must update your contact details if you change address.

If we send your pass to an old or incorrect address, you must order a replacement bus pass. A replacement costs £10.

Renew a disability-related bus pass

Apply to renew your disability-related bus pass one month before it expires. We will reassess whether you are eligible as part of your application.

You will need your current pass and documents that support your application.

Renew a disability-related bus pass

What you need

You will need the 12-digit code from your current bus pass.

You must also scan and upload:

• recent proof of your disability
• a passport-style photo, if you look significantly different from the photo on your current pass
• proof of your address, if you have moved

Check which supporting documents we accept

When you will receive your pass

We will post your renewed pass within 15 working days of receiving your application.

Contact us

For more information, email concessionarytravel@swindon.gov.uk