Get help if you can’t take your bins out

Swindon Borough Council offers an ‘assisted collection’ service for refuse and recycling. This is available to people who are physically unable to transport their wheelie bin, blue sack or recycling to the front of their property and, who do not have an able person living in the same home who can assist them with this task.

Request an assisted collection service online

Once requested, we will arrange for a member of the StreetSmart team to visit your home within 10 working-days to undertake an assessment. If, after being assessed, you meet the criteria, you will be issued with an ‘A Card’. You should prominently display this in your window on your collection day to inform the collection crew that assistance is required.

If you need to report a missed collection, please go to the Missed Rubbish Collection webpage and use the online form.

Last updated: 22 October 2015. Was this information helpful?

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