Book a visit to the Household Waste Recycling Centre (HWRC)

Before you book

You need to meet the following requirements:

  • You must live in the borough of Swindon.
  • Your waste is from a household and you are not a trade customer.
  • You can definitely attend the time slot you have booked. If you cannot attend, please amend or cancel your booking.

Plan ahead

  • Plan to arrive 5 -10 minutes before your allocated booking time. Do not aim to arrive earlier than 15 minutes before your allocated booking time. Staff will be checking you are arriving during your allocated time slot. You must arrive early to clear check-in before your allotted booking time starts. If you miss your allocated booking time you will not be permitted entry and will need to re-book.
  • Please double bag any non-recyclable waste.
  • You are allowed a maximum of two people per vehicle. If possible, please avoid bringing children with you.
  • Read what you need to know about your visit below.

What you need to know about your visit

When you arrive:

You should enter the site using any lane other than the far left lane if are in a car that is not:

  • carrying white goods (this includes fridges and freezers), or
  • towing a trailer

You should use the far left lane if you are either:

  • in a van
  • in a car that is either:
    • carrying white goods
    • towing a trailer

Our staff will instruct you where to go, and let you know when it's your turn to tip your waste.

When you're on the site:

  • For cars bringing any waste types other than white goods, you will go up the ramp and tip your waste using the appropriate bay. You will follow the one-way system and come down the ramp into an exit lane, which you will use to leave the site.
  • If you are bringing a car with white goods and other waste types, you won't use the ramp at all. Instead, you will use the left-hand lane and drop off your white goods first. You will then continue on and tip your waste using the appropriate bay in the van area, and exit using the exit lane. Our staff will advise you when to do this.

Other key points:

  • Please follow staff directions at all times.
  • There will be no assistance to help you unload your vehicle. If you need help unloading, bring someone with you to help you.
  • We will clean the site at regular intervals to ensure the safety of residents and staff.
  • Please treat our staff with respect. Aggressive or abusive language or behaviour will not be tolerated and will result in you being asked to leave the site.

Booking a visit

The HWRC is open everyday except Wednesdays, including weekends, for residents who live in the borough of Swindon only. 

Not sure you live in the borough of Swindon? Check which council area you live in.

Opening times are:

  • 8.00am to 4.30pm, with the final booking at 4.00pm to 4.20pm

All visits must be pre-booked. You will be turned away if you arrive without having made a booking.

You will be given a choice of available time slots during the booking. Select the one you want and complete your details. You will need to provide your home address.

Once you've completed your booking, you will receive a confirmation e-mail containing important information about your booking and visit. Please read this carefully.

Book a visit to the HWRC

Amending or cancelling a booking

If you no longer wish to visit, you should cancel your booking. This will mean your appointment slot is not wasted and can be used by someone else.

Amend or cancel a visit to the HWRC

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