Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Friday, 26 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Return date
Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection.
	Black wheelie bins and food waste	Outstanding due to resources	Ascham Road Ashburnham Close Ashen Copse Road Askew Close Babington Park Badgers Brook Bainbridge Close Bale Close Bancroft Close Basingstoke Close Bindon Close Bladen Close Bonner Close Bosworth Road Brandon Close Byrd Close Cabot Drive Campion Gate Carey Close Chancellor Close Chandos Close Chartley Green Codford Lane Cowleaze Crescent Darcey Close Devereux Close Edgar Row Close Elcombe Avenue Ely Court Eworth Close Gerard Walk Godolphin Close Gower Close Grindal Drive Hampton Drive Jewel Close Kimbolton Close Kingswood Leslie Close Marjorie Place Marney Road Mildmay Close Mulcaster Avenue Nursery Close Orlando Close Perrys Lane Poynings Way Purley Close Quince Avenue Rochford Close Rowton Heath Way Russet Close Rycote Close Semington Strand Simnel Close Sudeley Way Tallis Walk Templers Street Thatcher Close Titchfield Close Tyburn Close Tyndale Path Uxbridge Road Wainwright Mews Warbeck Gate Whalley Crescent Wharf Road Whitgift Close Willow Walk Winstanley Close Woollaton Close Worsley Road Zoar Close	Monday, 29 June 2026
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Outstanding due to resources	Ashley Close Briar Fields Copse Avenue Darnley Close Deburgh Street Farrfield Haig Close Kitchener Street New Dawn Place Omdurman Street Shrivenham Road St Philips Road Stratton Road Walsingham Road	Monday, 29 June 2026
	Garden waste	Outstanding due to resources	Aden Court Aiken Road Ariadne Road Arley Close Artus Close Arun Road Ashdown Way Ashie Close Avonmead Barton Road Bayfield Close Beagle Close Berry Copse Bicton Road Boatman Close Borage Close Bramdean Close Branksome Road Brooke Crescent Bryant Road Buie Close Callington Road Calstock Road Calypso Walk Capesthorne Drive Cassini Drive Casterbridge Road Chase Wood Cheddar Road Church Walk North Clayhill Copse Clementine Road Coleridge Road Connelly Close Corfe Close Crabtree Copse Cranborne Chase Deneb Drive Dinmore Road Dolina Road Dowlais Close Dydale Road Eatonwood Egdon Close Figsbury Close Filsham Road Firth Close Fitzpiers Close Frith Copse Furze Close Fyne Close Gairlock Close Garsington Drive Giles Road Giotto Close Granica Close Greenwich Close Greenwood Grove Guernsey Lane Harbour Close Harbour Meadow Hardwick Close Hardy Close Hartington Road Havisham Drive Helmsdale Henchard Crescent Herschel Close Highmoor Copse Hodds Hill Horcott Road Horseshoe Crescent Hubble View Hunters Grove Ilkeston Road Jason Close Jopp Close Keycroft Copse Kishorn Close Kopernik Road Lampeter Road Lavinia Walk Letterage Road Lilian Close Lomond Close Longworth Drive Lowes Close Lucetta Rise Lulworth Road Luna Close Lyddon Way Markton Close Maybold Crescent Mayfly Road Mazurek Way Medway Road Melfort Close Melstock Road Milbury Walk Minnow Close Mir Crescent Morie Close Ness Close Nevis Close Newmeadow Copse Newson Road Newstead Close Noyes Close Oakhurst Way Orrin Close Osterley Road Pathfinder Way Peaks Down Phoebe Way Phoenix Gardens Piernik Close Pioneer Road Polonez Court Pope Close Porth Close Portmore Close Prospero Way Purslane Close Purton Road Queen Elizabeth Drive Rannoch Close Rinsdale Close Rosetta Close Roughmoor Farm Close Russley Close Ryan Close Rysy Court Sandbourne Road Sandwood Close Scotney Crescent Shearwood Road Sherford Road Shipley Drive Sound Copse Southwold Close Soyuz Crescent Sparcells Drive Squires Copse Stardust Crescent Stenness Close Stevenson Road Stockbridge Copse Swanage Walk Swinley Drive Syon Close Tadpole Mews Thrushel Close Thursday Street Thyme Close Torridge Close Torun Way Torun Way South Tower Road Tracy Close Treforest Close Ulysses Road Vega Close Vistula Crescent Voyager Drive Waterdown Close Webbs Wood White Eagle Road Whitefield Crescent Winterbourne Road Woburn Close Wylye Close Zakopane Road	Saturday, 27 June 2026
	Flats refuse and recycling	Completed	Not applicable	Not applicable
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection