Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Thursday, 3 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection.
	Black wheelie bins and food waste	Incomplete due to resources	Montagu Street	Friday, 5 June
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to resources	Aldborough Close Anglesey Close Basil Close Boydell Close Buckthorn Drive Caprice Close Cartwright Drive Catmint Close Cayenne Park Chesterfield Close Chives Way Clover Park Denbeck Wood Dickenson Road Doyle Close Earl Close Eastleaze Road Edred Walk Fyne Close Glenmore Road Goldsborough Close Hartsthorn Close Heathcote Close Henchard Crescent Hylder Close Jasmine Close Jopp Close Juliana Close Kishorn Close Lichen Close Lomond Close Lowes Close  Lucetta Rise Majestic Close Maxey Close Meares Drive Melfort Close Morie Close Newson Road Nutmeg Close Oakwood Road Orrin Close Pearl Road Picton Road Pioneer Close Portmore Close Ramsthorn Close Rannoch Close Ransome Close Rinsdale Close Saffron Close Sandbourne Road Saxton Walk Shaw Ridge Leisure Park Sigerson Road Silchester Way Somerdale Close Sparcells Drive Stenness Close Stonefield Close Tarragon Close Thetford Way Torun Way South	Friday, 5 June
	Garden waste	Incomplete due to resources	Acorn Close Bentley Close Beresford Close Berricot Lane Blackstone Avenue Buckland Close Burnham Road Clevedon Close Colingsmead Compton Close Cowley Walk Draycott Close Fanstones Road Farman Close Grailey Close Greenham Walk Hawker Road Haynes Close Hedgerow Close Hewitt Close Islandsmead Kenton Close Kershaw Road Kingswood Avenue Lyndhurst Crescent Reeves Close Russley Park Stubsmead Thorne Road Waldron Close	Friday, 5 June
	Flats refuse and recycling	Incomplete due to resources	Aylesbury Street Coronel Close Cricklade Road Ermin Street Gordon Gardens Hobley Drive Kiln Lane Marden Avenue Meadowcroft Revell Close Tiverton Road Wildern Square Wordsworth Drive	Friday, 5 June
	Clinical waste	Completed	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection