Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Thursday, 28 May 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection.
	Black wheelie bins and food waste	Completed	Not applicable	Not applicable
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to resources	Ferndale Road	Friday, 29 May
	Garden waste	Incomplete due to resources	Addinsell Rroad Alderley Road Alwyn Court Amberley Close Antony Road Arnell Crescent Beck Close Brean Road Britten Road Buscot Close Calder Close Cedars Close Chartwell Road Chastleton Road Cheney Manor Road Claydon Road Coln Crescent Cowleaze Walk Crossways Avenue Cypress Grove Dart Avenue Deben Crescent Delius Close Dinton Close Don Close Dowland Close Dyrham Court Dyson Road Eastbury Way Eastville Road Emmanuel Close Exe Close Fairford Crescent Fenton Avenue Fir tree Close Fontmell Close Furlong Close Hayburn Road Haydon View Road Hidcot Court Hillary Close Hurst Crescent Isambard Way Isis Close Kelmscot Road Kennet Avenue Laburnum Road Larchmore Close Limes Avenue Linden Avenue Meadowcroft Mendip Close Muirfield Mulberry Grove Olive Grove Orchid Close Orwell Close Paddock Close Pen Close Pinetree Rise Purcell Road Rainham Road Ray Close Rother Close Rowan Road Rushmere Path Seaton Close Severn Avenue Stour Walk Sunningdale Road Tamar Close Tees Close Tenzing Gardens Thames Avenue The Circle Toppers Close Trent Road Truscott Avenue Tydeman Street Wey Close Whitworth Road Willington Road	Friday, 29 May
	Flats refuse and recycling	Incomplete due to resources	Amber Court Chatfield Copse Avenue Endeavour Road Fieldfare Isambard Way Mallard Close Melusine Road New Dawn Place Reed Court Siren Close St Quentin Close Stratton Road Swan Close The Gallops Twickenham Close Ulysses Road Wagtail Close Wheatcroft Way	Friday, 29 May
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	No collections scheduled	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection