Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Wednesday, 3 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Returning
Icon Black wheelie bins and food waste Incomplete due to resources
  • Albany Close
  • Berrington Road
  • Bilborough Drive
  • Chalvedon Green
  • Concord Walk
  • Eaton Close
  • Grantley Close
  • Hanbury Road
  • Henley Road
  • Kirby Close
  • Queens Drive
  • Rutland Road
Thursday, 4 June
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Incomplete due to resources
  • Amethyst Road
  • Augusta Close
  • Barcote Close
  • Birkdale Close
  • Byers Close
  • Caradon Walk
  • Ceres Road
  • Churn Close
  • Coln Road
  • Dales Close
  • Davenwood
  • Delft Crescent
  • Denby Road
  • Doulton Close
  • Dunvant Road
  • Fitwell Road
  • Flora Close
  • Gamekeepers Close
  • Gaveller Road
  • Greensand Close
  • Greycing Street
  • Hamstead Way
  • Hanwell Close
  • Holloway Close
  • Horsley Close
  • Isambard Way
  • Janus Road
  • Jupiter Close
  • Kilby Crescent
  • Kingdom Crescent
  • Lukas Close
  • Millard Road
  • Millgrove Street
  • Muirfield
  • Oakhurst Way
  • Old Lady Lane
  • Pennine Way
  • Poachers Way
  • Ray Lane
  • Redhouse Way
  • Redhouse Way
  • Richardson Road
  • Sefton Road
  • Tarka Close
  • Thames View
  • Topaz Close
  • Tuscan Road
  • Vaughan Williams Way
  • Vesta Close
  • Wade Road
  • West Highland Road
  • Wharncliffe Street
  • Wirral Way
Thursday, 4 June
Icon Garden waste Incomplete due to resources
  • Arundel Close
  • Ashcombe Close
  • Axford Close
  • Ballyack Close
  • Balmoral Close
  • Baynton Street
  • Bell Lane
  • Berkeley Lawns
  • Berricot Lane
  • Berryfield
  • Beverstone Grove
  • Bolehyde Close
  • Braemar Close
  • Brickworth Place
  • Buckingham Road
  • Bushton Close
  • Caernarvon Walk
  • Canterbury Close
  • Cardigan Close
  • Church Lane
  • Church Road
  • Cleeve Lawns
  • Clitchbury Close
  • Clyffe Close
  • Cole Park
  • Crofton Road
  • Denbigh Close
  • Donnington Grove
  • Dunraven Close
  • Ermin Way
  • Fosbury Crescent
  • Guildford Avenue
  • Ham Road
  • Hartham Close
  • Hereford Lawns
  • High Street
  • Highclere Avenue
  • Homington Avenue
  • Hurdcott Road
  • Kenilworth Lawns
  • Landford Crescent
  • Lordswood
  • Lucknam Crescent
  • Ludlow Close
  • Melbourne Close
  • Monmouth Close
  • Neston Close
  • Oxon Place
  • Pinkney Road
  • Polesdon Avenue
  • Poveys Place
  • Pythouse Close
  • Rainscombe Road
  • Rockley Close
  • Russley Park
  • Salthrop Rise
  • Sandringham Road
  • Sheldon Street
  • Short Drove
  • Southdown
  • The City
  • The Gallops
  • The Lynch Field
  • The Wyncies
  • Tuckers Lane
  • West End Lane
  • Wigmore Avenue
  • Wilbury Close
  • Wincombe Road
Thursday, 4 June
Icon Flats refuse and recycling Incomplete due to resources
  • Angus Close
  • Brookdene
  • Gainsborough Way
  • Haydon Court
  • Helmsdale
  • North Star Avenue
  • Pilgrim Close
  • Scarborough Road
  • The Street
  • Westminster Road
  • Winton Road
  • Worsley Road
Thursday, 4 June
Icon Clinical waste Completed Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

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