Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Wednesday, 17 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Return date
Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection.
	Black wheelie bins and food waste	Completed	Not applicable	Not applicable
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to resources	Stanford Road Helena Road	Thursday, 18 June
	Garden waste	Incomplete due to resources	Adams Meadow Ashcombe Close Avenell Road Axford Close Badgers Close Ballyack Close Balmoral Close Baynton Street Belcombe Close Berryfield Biddestone Avenue Bolehyde Close Box Hedge Boyton Close Braemar Close Brickworth Place Burycroft Bushton Close Caernarvon Walk Callas Hill Callas Rise Canterbury Close Caswell Close Chalcot Road Chapel Lane Chapel Orchard Church Road Clitchbury Close Coate Lane Cole Park College Green Corsley Close Crofton Road Divinity Close Fairwood Fosbury Crescent Gosling Close Grange Close Greenaway Hartham Close Hewers Close High Street Homington Avenue Hurdcott Road Iford Close Inmeads Jenner Close Kimbers Field Kite Hill Knook Close Lake Close Landford Crescent Lordswood Lucknam Crescent Magdalen Road Manor Orchard Mayfield Neston Close Oakapple Close Orchard Close Palmers Way Pinkney Road Polesdon Avenue Pythouse Close Rainscombe Road Rockley Close Rodway Rotten Row Rowden Close Salthrop Rise Sandringham Road Sheldon Street Slate Meadow Springlines St Katherines Place Stanley Close Stowell Road Street Suters Lane Tallow Lane The Beanlands The Dingle The Hedges The Marsh The Witheys Thistledown Three Sisters Road Underdown Close Warneage Green Wilbury Close Wild Acre Wincombe Road Woodbine Terrace Yonder Way	Thursday, 18 June
	Flats refuse and recycling	Outstanding due to access issues	Whitbourne Avenue	Thursday, 18 June
	Clinical waste	Completed	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection