Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Friday, 13 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
	Black wheelie bins and food waste	Completed	Not applicable	Not applicable
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Completed	Not applicable	Not applicable
	Garden waste	Incomplete due to resources	Albion Street Alvescot Road Argyle Street Ashford Road Ashkirk Close Ashley Close Avening Street Bampton Grove Bath Road Belle Vue Road Birch Street Bothwell Road Bouverie Avenue Bramble Road Bridge End Road Bright Street Bruce Street Bruddel Grove Brunswick Street Buckhurst Crescent Buller Street Burford Avenue Burghley Close Cambria Place Cameron Close Carlisle Avenue Caulfield Road Chapel Street Church Road Corby Avenue Courtenay Road Cricklade Road Cricklade Street Dacre Road Dammas Lane Darling Close Darnley Close Days Close Deburgh Street Drew Street Drove Road Dudley Road Eastcott Road Edinburgh Street Elgin Drive Essex Walk Fairview Fosse Close Frobisher Drive Gipsy Lane Greywethers Avenue Groves Street Guppy Street Hamilton Close Hardie Close Harrow Close Hatton Grove Hinton Street Horace Street Hughes Street Hunsdon Close Hythe Road Jennings Street Jonson Close Kembrey Street Ken Savage Close Lakeside Lambourne Avenue Langford Grove Lansdown Road Linslade Street Maidstone Road Manton Street Markham Close Marlborough Road Melville Close Montagu Street Morris Street Morrison Street Naunton Road North Street Norton Grove Parklands Road Pembroke Street Prospect Place Raleigh Avenue Randolph Close Raybrook Crescent Read Street Redcliffe Street Rogers Close Rose Street Sandown Avenue Scotby Avenue Shelley Street Shirley Close South Street St Albans Close Steeple View Summers Street Swindon Road The Planks Tilleys Lane Tydeman Street Union Row Union Street Walcot Road Walsingham Road Watling Close West End Road	Monday, 16 March
	Flats refuse and recycling	Outstanding due to access issues	Crampton Road	Monday, 16 March
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection