Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Monday, 15 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Return date
Icon Black wheelie bins and food waste Completed Not applicable Not applicable
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Incomplete due to resources
  • Abington Way
  • Brown Close
  • Coleshill Road
  • Ely Close
  • Fresden Lane
  • Highworth Road
  • Round Robin Farm Lane
  • Sevenhampton Lane
  • Sevenhampton Place Lane
  • Shrivenham Road
  • St James Close
  • Three Smiths
  • Watchfield Road
  • Wildern Square
  • Wrag View
Tuesday, 14 June
Icon Garden waste Incomplete due to resources
  • Adwalton Close
  • Alnwick
  • Ashburnham Close
  • Audley Close
  • Barkstead Close
  • Basingstoke Close
  • Beaumaris Road
  • Bellver
  • Belsay
  • Berricot Lane
  • Bevil
  • Bindon Close
  • Bloomsbury Close
  • Bosham Close
  • Byrd Close
  • Castle Dore
  • Chalgrove Field
  • Chudleigh
  • Clinton Close
  • Cottington Close
  • Crawford Close
  • Cromwell
  • Deerhurst Way
  • Desborough
  • Devereux Close
  • Edgehill
  • Edington Close
  • Eltham Close
  • Ely Close
  • Eworth Close
  • Fleetwood Court
  • Fowey
  • Freshbrook Way
  • Gainsborough Way
  • Godolphin Close
  • Grantham Close
  • Grindal Drive
  • Grosmont Drive
  • Hampton Court
  • Harlech Close
  • Hexham Close
  • Heytsbury Gardens
  • Hillyard Close
  • Hopton Close
  • Icomb Close
  • Irston Way
  • Kendal
  • Kilsyth Close
  • Kimbolton Close
  • King Charles Road
  • King Henry Drive
  • Kirkstall Close
  • Lambert Close
  • Langdale Drive
  • Langport Close
  • Lanhydrock Close
  • Leslie Close
  • Leven
  • Lineacre Close
  • Liskeard Way
  • Longthorpe Close
  • Loughborough Close
  • Luddesdown Road
  • Lumley Close
  • Markenfield
  • Nantwich
  • Newark Close
  • Newbury Drive
  • Oatlands
  • Otford Close
  • Paulet Close
  • Pendennis Road
  • Poulton Street
  • Rhuddlan
  • Ripple Field
  • Rochester Close
  • Roundway Down
  • Rowton Heath Way
  • Russley Park
  • Selby Crescent
  • Sheen Close
  • Shelfinch
  • Sidney Close
  • Simnel Close
  • Speresholt
  • Stamford Close
  • Sudeley Way
  • Symonds
  • Tattershall
  • Tintagel Close
  • Turnham Green
  • Volpe Close
  • Wakefield Close
  • Wareham Close
  • Wentworth Park
  • Westminster Road
  • White Castle
  • Winstanley Close
  • Winwick Road
  • Worsley Road
  • Yarmouth Close
Tuesday, 14 June
Icon Flats refuse and recycling Incomplete due to resources
  • Ariadne Road
  • Boatman Close
  • Metis Close
  • Minnow Close
  • Phoebe Way
  • Pulsar Road
Tuesday, 14 June
Icon Clinical waste Nothing scheduled Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?

Give feedback about this page