Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Tuesday, 30 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Return date
Icon Black wheelie bins and food waste Outstanding due to resources 
  • Baldwin Close
  • Burden Close
  • Butts Road
  • Canney Close
  • Castleview Road
  • Chiseldon Court
  • Cosway Court
  • Cullerne Road
  • Draycot Road
  • Ermin Street
  • Foundry Rise
  • Hill View Road
  • John Alder Close
  • Manor Rise
  • Mays Lane
  • New Road
  • Nindum Road
  • Norris Close
  • Overtown
  • Overtown Lane
  • Oxford Road
  • Park Lane
  • Reed Court
  • Saxon Mill
  • Slade Drive
  • Slipper Lane
  • Southfield
  • The Canney
  • The Curnicks
  • Turnball
  • Wanborough Road
  • Waverley Road
  • Well Close
  • Whilestone Way
  • Woodstock Road
Wednesday, 1 July 2026
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Outstanding due to resources
  • Aden Court
  • Auden Close
  • Bates Way
  • Bicton Road
  • Blunsdon Road
  • Bourne Road
  • Calder Close
  • Chantry Road
  • Church Walk South
  • Churchfield
  • Clapham Close
  • Colbert Park
  • Coleridge Road
  • Darius Way
  • Deben Crescent
  • Dewberry Close
  • Dinmore Road
  • Dorset Green
  • Elborough Road
  • Elstree Way
  • Enstone Close
  • Fernham Road
  • Fyfield Avenue
  • Gaynor Close
  • Gore Close
  • Graythwaite Close
  • Green Valley Avenue
  • Greenhill Road
  • Greenmeadow Avenue
  • Hepworth Road
  • High Street
  • Honeylight View
  • Hull Road
  • Jubilee Road
  • Kelly Gardens
  • Lewis Close
  • Locksgreen Crescent
  • Lynwood Grove
  • March Close
  • Monet Close
  • Montrose Close
  • Moredon Road
  • Newstead Close
  • Orwell Close
  • Pembroke Gardens
  • Pope Close
  • Powell Place
  • Purton Road
  • Scotney Crescent
  • Seaton Close
  • Shipley Drive
  • Syon Close
  • Thames Avenue
  • The Brow
  • The Lane
  • The Street
  • Tweed Close
  • Walkinshaw Road
  • Wayte Street
  • Wicks Close
  • Wilson Road
  • Woburn Close
  • Yardley Close
Wednesday, 1 July 2026
Icon Garden waste Outstanding due to resources
  • Beranburh Field
  • Brimble Hill
  • Canberra Road
  • Carisbrooke Terrace
  • Cosford Close
  • Draycot Road
  • Dykes Mews
  • Falklands Road
  • Halton Crescent
  • Headley Close
  • High Street
  • Hodson Road
  • Home Close
  • John Alder Close
  • Langton Park
  • Lords Close
  • Manor Rise
  • Manor View
  • Marlborough Road
  • Marlborough Road
  • Mays Lane
  • Moormead Road
  • Nocton Road
  • Normandy Road
  • Norris Close
  • Parsloes Close
  • Rectory Close
  • Richard Jefferies Gardens
  • Slipper Lane
  • Station Road
  • Strouds Hill
  • The Crescent
  • The Curnicks
  • The Ridgeway
  • Thorney Park
  • Turnball
  • Wanshot Close
  • Whittingham Drive
Wednesday, 1 July 2026
Icon Flats refuse and recycling Completed Not applicable Not applicable
Icon Clinical waste Completed Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

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