Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Monday, 29 June 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Return date
Icon Black wheelie bins and food waste Outstanding due to resources and access issues
  • Alfred Street
  • Amber Court
  • Ambrose Road
  • Avenue Road
  • Bacon Close
  • Bradford Road
  • Brunswick Street
  • Colbourne Street
  • Collins Road
  • Corby Avenue
  • Croft Road
  • Curie Avenue
  • Devizes Road
  • Fitzroy Road
  • Galen View
  • Ginner Road
  • Gladstone Street
  • Glenwood Close
  • Godwin Court
  • Lagos Street
  • Lethbridge Road
  • Linley Close
  • Louviers Way
  • Nevinson Road
  • Newport Street
  • Old Brewery Lane
  • Pasteur Drive
  • Pleydell Road
  • Ponting Street
  • Portland Avenue
  • Pryde Close
  • Ripley Road
  • Riverdale Close
  • Riverdale Walk
  • Salisbury Street
  • Seacole Crescent
  • Station Approach
  • The Fairway
  • The Shearings
  • Tismeads Crescent
  • Tithe Barn Crescent
  • Trevelyan Road
  • Tuke Walk
  • Volta Road
  • Withering Road
  • Wyvern Close
Tuesday, 30 June 2026
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Outstanding due to resources
  • Abington Way
  • Allington Road
  • Barnes Road
  • Braydon Court
  • Brown Close
  • Deburgh Street
  • Downton Road
  • Duchess Way
  • Ely Close
  • Ermin Street
  • Fairford Crescent
  • Fairford Crescent North
  • Foxley Close
  • Fyfield Avenue
  • Heddington Close
  • Highworth Road
  • Hyde Road
  • Inglesham Road
  • Kingsley Way
  • Penhill Drive
  • Queens Avenue
  • Queensfield
  • Sevenhampton Lane
  • Sevenhampton Place Lane
  • Shalbourne Close
  • Shrivenham Road
  • St James Close
  • The Cullerns
  • The Dormers
  • Three Smiths
  • Wessex Way
  • Wildern Square
  • Wrag View
Tuesday, 30 June 2026
Icon Garden waste Outstanding due to resources
  • Adwalton Close
  • Barkstead Close
  • Bevil
  • Casterbridge Road
  • Chalgrove Field
  • Chudleigh
  • Connelly Close
  • Cromwell
  • Desborough
  • Dydale Road
  • Edgehill
  • Eltham Close
  • Figsbury Close
  • Fitzpiers Close
  • Fowey
  • Granica Close
  • Grantham Close
  • Greenwood Grove
  • Guernsey Lane
  • Hampton Court
  • Havisham Drive
  • Hopton Close
  • Irston Way
  • Kimbolton Close
  • King Charles Road
  • King Henry Drive
  • Kopernik Road
  • Lambert Close
  • Langdale Drive
  • Langport Close
  • Lavinia Walk
  • Leven
  • Lilian Close
  • Lineacre Close
  • Liskeard Way
  • Lumley Close
  • Markton Close
  • Maybold Crescent
  • Melstock Road
  • Milbury Walk
  • Nantwich
  • Newark Close
  • Newbury Drive
  • Oatlands
  • Otford Close
  • Paulet Close
  • Polonez Court
  • Prospero Way
  • Queen Elizabeth Drive
  • Ripple Field
  • Roundway Down
  • Sandbourne Road
  • Sheen Close
  • Symonds
  • Thursday Street
  • Torun Way
  • Torun Way South
  • Winterbourne Road
  • Winwick Road
  • Worsley Road
Tuesday, 30 June 2026
Icon Flats refuse and recycling Completed Not applicable Not applicable
Icon Clinical waste No collections scheduled Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

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