Food waste collections

New service trial

Please note: We are trialling a food waste collection service from selected households from September 2019. The trial is to work out how we deliver the service effectively.

For more information about the trial, visit our food waste collections question and answer page.

To find out if your home is included in the trial, use our lookup tool.

How the service works

Households (other than flats) have two caddies:

  • a five litre caddy for indoors
  • a larger 23 litre caddy for outdoors

You can put food waste loose in caddies, or you can use a biodegradable or compostable caddy liner.

Here's what to do:

  1. Transfer food waste from your plates or preparation area to your indoor caddy
  2. When your indoor caddy is full, empty the contents into your outdoor caddy
  3. Place your outdoor caddy at the closest point to the public highway on your collection day

Flats

If you live in a flat or communal residency, you will have an indoor five litre caddy only. When your caddy is full, you should dispose of its contents in the large food waste bin in your communal bin store.

How to present your food waste for collection

We collect food waste for recycling every week. You should leave your outdoor caddy outside your property by 6.30am on your collection day at the closest point to the public highway.

Your collection day is the same day we collect your black wheelie bin or blue bags. 

You need to make sure the lid of your caddy is shut and in the locked position before putting it out for collection. You indoor and outdoor caddies both lock shut when you pull the handle forward.

What goes in your caddies?

Yes please

  • Food leftovers and plate scrapings
  • Dairy products
  • Eggs
  • Tea bags and coffee grounds
  • Meat and fish (no bones)
  • Raw and cooked food
  • Fruit and vegetables
  • Bread, cakes and pastries
  • Grains and pulses (including rice, pasta and beans)
  • Out-of-date ready meals removed from all their packaging
  • Cooking oil, lard and fats

No thanks

  • Animal waste
  • Pet bedding (hay and straw)
  • Nappies and sanitary products
  • Food packaging
  • Garden waste (leaves, flowers and grass cuttings)

Home composting

As an alternative to having food waste collected, you could consider producing your own compost from food waste. You can purchase compost bins at most large supermarkets or DIY and hardware stores.

Missed collections

If you believe we have missed a food waste collection, you can report it to us:

Lost, stolen or damaged food caddy

You can order a replacement indoor or outdoor food caddy if yours is lost, stolen or damaged.

You can also request an additional outdoor food caddy if you have too more food waste than the capacity of one caddy every week.

Order a replacement or additional caddy

Find out if your home is in the trial

You can use our tool to find out whether or not we'll be collecting food waste from your home during the service trial period:

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