On this page: Items you can put in your orange recycle box, report a missed recycling collection and request a new or replacement orange recycle box.
Service Details
We undertake a weekly collection of dry recyclables, which are collected from Swindon Borough Council orange recycling boxes. The following items can be included:
- Mixed paper and card (no bigger than the recycling box lid)
- Glass (no broken glass)
- Food and drink cans (must be cleaned out)
- Foil (clean only)
- Aerosols
- Mixed Textiles and Clothes (placed in a plastic bag)
- Tetra Paks (the type of carton often used for fruit juice, etc.) should not be included in your recycling box, but they can be recycled in a different way and so need to be taken to a 'recycling bring site'.
For details of the collection days for your household please see Refuse and Recycling Collection Days.
Your recycling box must be placed at the nearest point of your property to the Highway by 7.30am on your day of collection.
Service Levels
We will not collect your recycling if it does not meet the requirements stated above. If your recycling has not been collected, we will place a sticker explaining the reason why it has not been collected.
Where a missed collection has been reported that is not a result of the above, we aim to collect your missed waste within 1 working day.
We will supply two free recycling boxes to each household. Further recycling boxes can be requested at £5 each (delivered to your home) or £4 each if you collect them from the Reception Area of the Household Waste Recycling Centre. We aim to deliver boxes within 14 working days.
Request a Service or Report a Problem
You can do this in a number of ways:
By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the
Swindon Direct web page.
In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the
Swindon Direct web page.