Report a faulty street light or illuminated sign
Response times
We aim to inspect any faulty street lights within five working days from the day it is reported.
Where the faulty light is still under the maintenance of the contractor, this will be referred to their engineers to carry out the repair.
Please note: We are currently experiencing some delays with problems that are linked to electrical supply issues and need to be attended to by the electricity company. Thank you for your patience.
Report a faulty street light, illuminated bollard or illuminated road sign in Swindon.
Report a problem
Tell us:
- the road or footpath where the faulty unit is
- the number shown on the street light, bollard or sign, if you can read it safely
- the exact location if the number is missing or unreadable, for example, outside number 25
Report a street lighting problem
Problems that are an immediate danger
If the problem could endanger the public or cause a serious hazard for road users, call StreetSmart.
Telephone: 01793 445500 during these opening hours:
- Monday, Wednesday, Thursday and Friday, 9.00am to 5.00pm
- Tuesday, 9.00am to 4.00pm
Telephone: 01793 466453 at all other times.
Underground electricity supply faults
Sometimes we cannot repair a street light because its underground electricity supply has failed.
SSE owns the underground electricity supply in Swindon. We report supply faults to SSE, which gives us a unique repair number.