Report a faulty traffic signal

Report faulty traffic lights, pedestrian crossings or other illuminated traffic management equipment.


Report a fault

You can report problems with:

  • traffic lights
  • Pelican, Puffin and Toucan pedestrian crossings
  • other illuminated traffic management equipment

We inspect and maintain this equipment regularly. Reports from the public help us find and repair faults.

Report a traffic signal fault


Report an urgent safety risk

If the fault is a serious hazard or could put people in danger, call StreetSmart:

  • Monday to Friday, 9.00am to 5.00pm: 01793 445500
  • At all other times: 01793 466453

Information you need to provide

Tell us:

  • what the fault is
  • the exact location
  • the reference number shown on the equipment, if you can read it safely

Do not put yourself in danger to find a reference number.


Traffic signal locations and reference numbers

The directory lists traffic signal locations, reference numbers and equipment types.

Traffic signals directory (PDF)

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