Renew a hackney carriage or private hire licence

Private hire operator licence renewal

To renew your private hire operator licence you will need the following:

  • A special reference number, located in your renewal letter
  • Tax check code
  • A basic DBS check (operators that are already licensed by the authority and are required to hold an enhanced DBS are not required to provide a current basic DBS disclosure)
  • A copy of list of drivers 
  • A copy of your Ex-offenders policy
  • A copy of your safeguarding policy
  • A copy of your customer services and complaints policy
  • A copy of your training policy
  • A scanned business insurance certificate
  • The application fee paid at submission (variable fee)

If any documents required to fulfil your renewal application are missing at the point of submission, this will have an impact on the speed at which your application is processed.

After your application has been submitted it will be validated and determined. This will be in line with the following time scales:

  • Validation from application received - 3 working days
  • Determining grant - 10 working days
  • Issuing after grant - 7 working days
  • Total time from application to issue - 17 working days or 25 days

Apply for a private hire operator licence renewal

Licence fees

  • 1 to 9 vehicles, 5 year licence renewal - £1,925
  • 10 to 19 vehicles, 5 year licence renewal - £2,200
  • 20 vehicles, 5 year licence renewal - £2,475
  • Per extra 10 vehicles over 20, 5 year licence renewal - £60.50

If you need any further information, contact the Licensing team.

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