Report bright artificial light disturbance
A certain amount of bright light is normal. But very bright or badly positioned artificial light can become a nuisance, especially between 11.00pm and 7.00am.
If artificial bright light is affecting your property, you can report it to our Environmental Health Officers.
We can only look into complaints where light is spilling from one premises onto another.
We cannot help with excessive light from:
- airports
- harbours
- railway premises
- tramway premises
- bus stations and associated facilities
- public service vehicle centres
- goods vehicle operating centres
- lighthouses
- prisons
- military or defence establishments
- public areas, such as roads or parks
Keep a record of the light disturbance
Before you report the problem, you need to keep a record of the light disturbance and how it affects you.
You can download our light nuisance information and diary pack to help you record the issue.
Follow the instructions in the pack and complete the diary sheets for three weeks before you submit your complaint.
We cannot investigate your complaint without the completed diary sheets.
Try to resolve the problem
In most cases, talking to your neighbour or the business involved will resolve the problem.
In a small number of cases, we may need to serve formal warnings or notices, or take more serious action.
You may be asked to be a witness as part of the investigation. This may take a number of weeks or months to complete.
Report a bright light disturbance
If you have tried to resolve the issue yourself and completed diary sheets for at least three weeks, you can report it online.
You will need to upload your completed documents when you submit the form.
Report a bright light disturbance
Once we have received all the relevant information, we will contact you within five working days.