Anti-social behaviour
How the ASB team can help you
Our anti-social behaviour (ASB) team works to tackle issues affecting people in Swindon’s communities. We assess each report and choose the most suitable action to resolve it.
What the team can do
We use a range of informal and formal measures, depending on the situation.
Informal measures
We usually start with early action to stop problems quickly, which may include:
- acceptable behaviour contracts and good neighbour agreements
- referring you or others to mediation
- speaking directly to the person responsible
- issuing an advisory letter
Formal measures
If the issue is more serious or continues, we can use legal powers set out in the Anti-social Behaviour, Crime and Policing Act 2014.
These powers vary in seriousness. We may use them alone or with Wiltshire Police, the council, or registered social landlords.
Find out more about the Anti-social Behaviour, Crime and Policing Act 2014.
- community protection warnings and community protection notices
- civil injunctions
- public space protection orders
- criminal behaviour orders
- warning letters
- closure orders
What you can expect from the team
When you report anti-social behaviour to us, we will:
- acknowledge your report within three working days
- listen to your concerns
- treat you with respect and keep your information confidential
- investigate your case fully
- take appropriate action
- signpost you to other services if needed
Contact in an emergency
Please note: the ASB team works Monday to Friday, 9.00am to 5.00pm. We are not an emergency service.
If you need an emergency response, contact Wiltshire Police:
- Telephone: 999 in an emergency
- Telephone: 101 for non-emergencies