Hoarding and self-neglect

We offer one-to-one support to help you improve your wellbeing, manage your home, and build safe daily routines. Our Hoarding and Self-Neglect Navigators work with you at your pace in a supportive, non-judgemental way.


What you can expect

Your Hoarding and Self-Neglect Navigator will:

  • provide practical and motivational coaching for up to one year
  • tailor support to your goals and what matters to you
  • visit you at home to understand your situation
  • work with you to identify your aspirations, barriers and motivations
  • help you set goals and create a personal plan to improve your wellbeing

We draw on the expertise of a trained psychotherapist. They can help you explore the causes of hoarding and self-neglect behaviours and support gradual, sustainable change.

What happens after you are referred

We assess all referrals for suitability. If your referral is accepted, one of our Live Well Navigators will contact you to arrange your first appointment.


Who can use the service

You can access this service if you:

  • show hoarding or self-neglect behaviours
  • live in Swindon
  • are aged 18 or over

Please note: we prioritise referrals from Swindon Borough Council Adult Social Care.


How to access the service

Complete the online referral form

If you need more information, contact Live Well Swindon.

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?

Give feedback about this page