OnTrak youth counselling

OnTrak is a free counselling service for young people living in Swindon who are experiencing mental health challenges that may benefit from talk-based therapies.

The service provides one-to-one counselling, usually on a weekly basis following an initial assessment.

If counselling is not the most suitable option, OnTrak may refer or guide young people to other services better equipped to meet their needs.

OnTrak ensures accessibility for all young people, regardless of age, gender, ethnic origin, sexuality, religious, or cultural background. The service aims to provide:

  • a safe space to express emotions
  • a supportive relationship
  • advice and guidance to promote mental health
  • improved self-awareness and personal growth
  • strategies for managing stress
  • support in building self-esteem

Counselling is offered for as long as it remains beneficial, with regular reviews to assess progress and needs.


Who the service is for

OnTrak supports young people who:

  • are aged 13 to 18 at the time of referral
  • live in the borough of Swindon
  • are experiencing minor to moderate mental health problems that may benefit from talk-based therapy

Who can request the service

Referrals can be made by:

  • young people themselves
  • parents, guardians, or carers
  • Swindon Borough Council social care workers or relevant support services

To access the service, submit a request for help and support by emailing: contactchildrenandfamilies@swindon.gov.uk.


Further Information

For more details or to access the service, contact OnTrak counselling service:

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