Using your personal information
As we offer a range of diverse services, we have a number of separate sections (called service areas) who have responsibility for different services. This means that sometimes we use the personal information you provide for the following purposes: Regulatory, Licensing, Enforcement, and other Local Government functions, which the Council is obliged to undertake.
We also work with other government organisations that have Regulatory or Enforcement functions and personal information may be shared with these organisations on a case-by-case basis.
We also uses voluntary organisations or private organisations, to provide services to you and personal information will be shared with the provider.
Protecting your personal information
We take the security and confidentiality of personal information which we have, or may have, about existing and future customers/clients, very seriously.
Data protection legislation* protects the rights of customers/clients in respect of information held about them by businesses and government organisations.
These pages set out how we may process information about you and how we look after that information. It also briefly explains your right to see your personal information.
This refers to the Data Protection Act 2018. These pages are not a full statement of the law and it does not detail all of your rights.
Social care records
If you have had dealings with any of our Social Care teams (Adult Social Care or Children and Families), then it's likely that they hold information about you.
We have produced a brochure which explains which records might exist, which ones you may have access to, and how you can apply for access.
The brochure is available as a download:
Under the provisions of the Health and Social Care Act of 2012; we receive health data from a range of sources including the Health and Social Care Information Centre, Clinical Commissioning Groups and hospitals; the data it receives includes for example births and deaths data. The data supports the effective and efficient discharge of its statutory duties; and wider responsibilities to improve and protect the health and wellbeing of the populations it serves; and to reduce health inequalities. The data is combined, without using personal details, or analysed using codes instead of names; so individuals cannot be identified by those handling the data.
For more information of the role and duties of the Public Health function see: Health and wellbeing.
Schools - privacy notices
Individual schools are responsible for publishing their own Privacy Notices (formerly called Fair Processing Notices), which explain how they use and/or share data about pupils.
How to apply for access to your information
For more information, visit the following webpage:
A leaflet, which is available to download, provides a summary of your rights:
- Data Protection and You (PDF)