Household Support Fund

We have received grant funding from Central Government to help households with significantly rising living costs. This funding covers the period to 31 March 2023.

Much of the funds are currently being allocated automatically to low income families, with vouchers for food during school holidays.

There is no need to apply for this support. We will also be working with local charities who provide advice and support to households who may be struggling.

The Government has provided help with the increases in the cost of living for those on means tested benefits, such as those in receipt of Universal Credit and Pension credits.

For those that have not received this help and have experienced an unexpected expense which affects their ability to meet the cost of energy, food or other essential bills, you may be eligible for assistance.  

If your application is accepted you will receive a one-off payment for the period up to 31 March 2023. 

Apply for Household Support Fund

If you have any difficulty completing this application online, contact our Customer Services team on 01793 445500, and they will be able to assist you to complete the form.

Please note: This is not an emergency response fund. Applications will take some time to consider. If you’re struggling to afford enough food, call Citizens Advice on 0808 278 7813 between 10.00am and 4.00pm, Monday to Friday to discuss options, based on your circumstances, which could include a referral to the food bank in Swindon.

If you are in crisis and in need of food, heat or other essential items, and you do not receive assistance under the Household Support Fund, you should consider applying for our Emergency Assistance Fund if you are eligible under the criteria shown.

There is also further advice if you are struggling with the cost of living on our help with living costs page.

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