Children, families and community health complaints
Before making your complaint
Before you make a complaint, you should get in touch with the person who is your normal contact. This might be a social worker, key worker, teacher or foster parent.
Hopefully, they will be able to resolve the situation to your satisfaction. If they can’t, or you are still not happy, you can register your complaint with the Complaints Manager for Children, Families and Community Health by following the options outlined below. I
If you would like some help with making your complaint, please see the Help with making your complaint webpage.
Registering your complaint
There are a number of ways you can register your complaint:
In writing by post to:
The Complaints Manager
Children, Families and Community Health
Swindon Borough Council
Wat Tyler West (Ground)
Telephone: 01793 463302