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Bank holiday waste and recycling collections

Bank holiday waste and recycling collections may be delayed on Monday, 25 August, including garden waste. If your collection is missed, leave it out and we will collect it as soon as possible.

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  5. Housing complaints self-assessment report 2024

Housing complaints self-assessment report 2024

Read our 2024 housing complaints report, self-assessment against the Housing Ombudsman code, and a response from our Cabinet Member on how we are improving complaints handling.

  • Annual Housing Complaints Performance and Service Improvement Report 2024 - Governing body response
    PDF 98.72 KB

  • Appendix 3 - Housing Annual Complaints Report
    PDF 173.67 KB

  • Housing complaints self-assessment form - June 2024
    PDF 331.64 KB

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