Document downloads - Our Policies and Procedures

Available downloads

• Annual Governance Statement

  • NHS operating framework statement for carers breaks

    PDF 52.72 KB

• Carers

  • Swindon carers strategy 2009-12

    PDF 671.26 KB

• Charters

  • Revenues customer charter

    PDF 20.66 KB

• Closed Circuit Television (CCTV)

  • Closed Circuit Television (CCTV)

    PDF 16.19 KB

• Conducting Council Business

  • Libraries - Child Safety Policy

    PDF 127.1 KB

• Councillors' Code of Conduct

  • Councillors Code of Conduct

    PDF 198.12 KB

• Customer Services

  • Swindon Borough Council corporate customer feedback policy

    PDF 47.16 KB

  • Swindon Direct customer charter

    PDF 477.3 KB

• Delivering Our Services

  • Complaints - Integrated Policy and Procedures for Health & Adult Social Care

    PDF 312.94 KB

• Equal Opportunities

  • Customer Services Equal Opportunities Policy

    PDF 13.25 KB

• Equality and Diversity

  • Glossary of Equailty and Diversity terminology

    PDF 33.11 KB

  • Equality & Diversity Strategy

    PDF 90.94 KB

  • Adult Social Care Equality Summary 2015

    PDF 408.64 KB

  • Chidlren & Families Social Care Equality Monitoring 2015

    PDF 312.99 KB

  • Children & Families Early Help Equality Monitoring 2015

    PDF 323.32 KB

  • Equality Information Report 2016

    PDF 371.71 KB

  • Language use in Swindon 2015

    PDF 202.04 KB

  • Workforce Profile April 2015

    PDF 297.07 KB

  • Equality Policy 2015

    PDF 141.28 KB

  • Equality Act 2010 summary

    PDF 123.78 KB

• Fostering and looked after children

  • Fostering Services Statement of Purpose

    PDF 423.47 KB

  • Foster Carers Handbook - A guide for carers in Swindon

    PDF 2.47 MB

• Housing

  • Housing Anti-Social Behaviour Policy

    PDF 147.63 KB

  • Private Sector Housing Renewal Assistance Policy

    PDF 643.83 KB

  • swindon homelessness strategy 2008-13

    PDF 1.48 MB

• Making a Liability Claim Against Swindon Borough Council

  • Making a Claim for Tree related Property Damage

    PDF 7.18 KB

  • Leasehold Property Claim Form

    PDF 21.54 KB

  • Personal Injury Claim Form

    PDF 23.61 KB

  • Vehicle Claim Form

    PDF 23.12 KB

  • Making a Liability Claim Against the Council

    PDF 122.53 KB

  • Making a Claim for personal Property loss or damage

    PDF 23.36 KB

• Parks and Open Spaces

  • Events in parks guidance

    PDF 344.07 KB

• Procurement

  • Corporate Procurement Policy

    PDF 48.09 KB

• Procurement Procedures

  • Superfast Broadband Open Market Review

    PDF 210.69 KB

• Records Management And Personal Data Policies

  • Schools privacy notice

    PDF 23.04 KB

  • Why we hold data

    PDF 17.99 KB

  • Adult social care services privacy notice

    PDF 106.64 KB

• Recruitment And Employment of Staff

  • Politically Restricted Posts Policy

    PDF 161.4 KB

  • Employee code of conduct

    PDF 385.01 KB

• Registration Services

  • Register Office Customer Charter

    PDF 228.09 KB

  • Register Office Annual Report

    PDF 242.16 KB

• Regulation of Investigatory Powers Act 2000

  • Regulation of Investigatory Powers Policy

    PDF 769.29 KB

• Schools and Local Authority

  • Swindon 16 to 19 Education Transport Policy

    PDF 141.65 KB

  • Schools transport Policy 2012

    PDF 263.47 KB

  • Education Transport Policy 2014

    PDF 588.16 KB

  • Education Transport Policy 2015

    PDF 581.08 KB

  • School organisation Plan 2010-2013

    PDF 1.17 MB

  • Designated Transport Areas 2014-15

    PDF 5.4 MB

  • Designated Transport Areas 2015-16

    PDF 5.39 MB

• Service Standards

  • Customer Services - our commitment

    PDF 18.98 KB

• Swindon Local Transport Plan

  • Strategic Environmental Assessment - Environmental Statement

    PDF 206.56 KB

  • Strategic Environmental Assessment - Environmental Report: Non Technical Summary

    PDF 382.04 KB

  • Habitats Regulations Assessment Final Screening Report

    PDF 146.9 KB

  • Strategic Environmental Assessment - Scoping Report

    PDF 952.9 KB

  • Strategic Environmental Assessment - Appendices

    PDF 589.38 KB

  • Swindon Local Transport Plan - Implementation Plan

    PDF 704.6 KB

  • Swindon Local Transport Plan - Supplementary Documents

    PDF 1.61 MB

  • Strategic Environmental Assessment - Environmental Report

    PDF 1.92 MB

  • Swindon Local Transport Plan - Main Strategy

    PDF 4.49 MB

  • Swindon Local Transport Plan - Executive Summary

    PDF 1.59 MB

  • Swindon Transport Strategy

    PDF 4.17 MB

• Adult social care policies

  • Deferred payments policy

    PDF 374.13 KB

  • Non-residential care services and personal budgets fairer charging policy

    PDF 243.65 KB

  • Fairer charging policy apendices

    PDF 79.62 KB

  • Assessment and eligibility policy

    PDF 476.62 KB

  • Care and support planning policy

    PDF 370.33 KB

  • Direct payments policy

    PDF 545.48 KB

  • Information and advice policy

    PDF 434.9 KB

  • Personal budgets policy

    PDF 334.02 KB

  • Policy for carers

    PDF 599.89 KB

  • Transition policy

    PDF 371.21 KB

• Care Act

  • Review of Care and Support Plan Policy April 2015

    PDF 372.42 KB

  • Continuity of Care Policy April 2015

    PDF 373.82 KB

  • Cross Border Placements Policy April 2015

    PDF 300.06 KB

  • Prisoners Policy April 2015

    PDF 463.52 KB

  • Provider Failure Policy April 2015

    PDF 380.89 KB