Contact Swindon - The front door for the Council’s children’s social care services

Multi agency safeguarding hub

If you are concerned about a child or are looking for advice about a child, and would like to speak with a duty social worker, get in touch with The Multi Agency Safeguarding Hub (MASH) using the contact details below.

MASH is a team made up of social workers, police officers and health and education staff who aim to protect vulnerable children and young people.

The service aims to provide a rapid and effective response to all new safeguarding concerns. This might be where someone needs support, is concerned about the safety or wellbeing of a child or young person, or thinks a child or young person may be at risk of harm.

Contact details


If you think that a child is in immediate danger, contact the police emergency line by dialling 999.

Office hours

Normal office hours are 8.30am to 4.40pm, Monday to Thursday, and 8.30am to 4.00m on Friday. Call 01793 464646 and choose Option 2, or email:

Out of hours

The Emergency Duty Service (EDS) provides an emergency contact point for all aspects of social work in Swindon outside normal office hours. This includes cover during the night, weekends and bank holidays.

The EDS is available on 01793 436699.

Further information

Queries for children who already have a social worker will be forwarded to the most appropriate team.

Accessible and up to date safeguarding information for workers, volunteers, children, young people, parents and carers can also be found by visiting the Swindon Safeguarding Partnership website

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?

Give feedback about this page