Multi agency safeguarding hub

The Multi Agency Safeguarding Hub (MASH) is the single point of contact for anyone who is concerned about the welfare or well-being of a child or young person. Your query will be forwarded to the appropriate team if the child already has a social worker.

The service aims to provide a rapid and effective service in response to all new safeguarding concerns, where someone is concerned about the safety or wellbeing of a child or young person, or thinks they may be at risk of harm. 

If you think that a child is in immediate danger, please contact the police emergency line by dialling 999.

If you want to find out about Services and Support for Children and Young People, please visit the My Care, My Support website.

Accessible and up to date safeguarding information for workers, volunteers, children, young people, parents and carers can be found by visiting the Swindon LSCB website

Who can request the service?

The service is available for anyone (professionals or members of the public) to report any concerns in respect of children and young people up to the age of 18 (or 25 years with a disability)

You can contact the service using the following options:

•     Email:
•    Telephone: 01793 466903 (during normal office hours which are 8.30am to 4.40pm Monday to Thursday, and 8.30am to 4.00pm Friday)
•    The Emergency Duty Service (EDS) is available outside office hours on 01793 436699

Please note: 

You do not have to give your name if you contact us however we may request your details so we can contact you for further information. Unless you are a professional, we will treat anything you tell us confidentially if you request to remain anonymous. The information you share with us will be recorded and may be acted upon which could include sharing what you have told us with the family however, anonymity will be protected. 


Last updated: 19 February 2018. Was this information helpful?

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