Pay your business rates
Whilst we work to resolve this issue, please direct any enquiries you may have to swindon.nndr@secure.capita.co.uk to and we will respond as soon as possible.
COVID-19 pandemic impact on business rates refunds
We currently cannot process cheque refunds. If you are due a refund and do not currently pay by Direct Debit, please upload a copy of your bank statement with account name, number and sort code using the 'sending us documents form' at the bottom of this page so we can process your refund.
Pay online using a debit card
To pay your business rates online you will need:
- your business rate account number
- your company name, trading name or surname
The system will provide you with prompts for the information you need to provide.
Direct Debit via your bank or building society
Direct debit is our preferred method of payment. We will arrange for your bank or building society to transfer your payments directly to us once you have completed the following form:
Business rates Direct Debit mandate form (PDF)
BACS payment
If you wish to pay by BACS (Bankers Automated Clearing Services) please quote:
- Swindon Borough Council collection account
- Sort code 309841
- Bank account 79041360 and
- Your business rate account number
By phone
Call our automated payments line on 0845 603 5058 which is available 24 hours a day, seven days a week. Payments can only be made by debit card. Calls cost 5p per minute plus your telephone company’s network access charge.
Sending us your documents
You are able to send queries to the Business Rates Team, and upload documents, using the online form below: