Get help to make a benefit claim

For help and information please contact the Housing Benefit service in one of the following ways: 

By phone

0345 3022316

Local call rates apply to this number, although calls from mobiles may be charged at a higher rate


In writing

The Swindon Benefits Service (Housing Benefits and Council Tax Support)
Admail 4144

Home visits

We also offer a home visit service for people in the following circumstances:

  • Have recently suffered bereavement.
  • Are disabled.
  • Have learning difficulties.
  • Have young children under five years of age.
  • Have a baby that is two months old or younger.
  • Are of pensionable age.

To arrange an appointment for a Home Visiting Officer to call, please telephone the Benefits Helpline on 0345 3022316.

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