Privacy Notices - Trees and grounds maintenance Privacy Notice

You need to be aware of this Privacy Notice if you are making a report of tree, grass or grounds maintenance.

A Privacy Notice is a statement issued by an organisation which explains how personal and confidential data about individuals is collected, used and shared.

Swindon Borough Council is the data controller. The data controller decides how your personal data is processed and for what purposes.

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of data is governed by the Data Protection Act 2018.

We collect a range of data about you during the process of reporting tree, grass and grounds maintenance.

This includes:

• your name
• your email address
• your phone number
• your address

We comply with our obligations under the GDPR. This means it keeps personal data up to date; stores and destroys it securely; does not collect or retain excessive amounts of data; protects it from loss, misuse, unauthorised access and disclosure; ensures that appropriate technical measures are in place to protect it.

To contact you about your application by email, telephone or post.

In accordance with article 6 of the GDPR, the lawful basis identified is:

• (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

We will not share your personal data outside of Swindon Borough Council except to prevent fraud or if required to do so by law.

We may contact you in future in relation to your report.

We take the security of your personal data seriously. We have internal policies and controls in place to ensure that your personal data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

On submission of your report, the Council will hold your form submission data on record for two months.

Unless subject to an exemption under GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which Swindon Borough Council holds about you
• The right to request that Swindon Borough Council corrects any personal data if it is found to be inaccurate or out of date
• The right to request that your personal data is erased where it is no longer necessary for Swindon Borough Council to retain it
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
• The right to object to the processing of personal data

The right to lodge a complaint with the Information Commissioners Office.

For further details on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you please contact customerservices@swindon.gov.uk or contact the Data Protection Officer at:

Swindon Borough Council
Civic Offices
Euclid Street
Swindon
SN1 2JH

You are under no statutory obligation to provide personal data to Swindon Borough Council during the process of reporting tree, grass and grounds maintenance process. However, if you do not provide the data, we may not be able to process your report.

A yearly audit will take place on personal data to ensure that we remain legally compliant in accordance with current data protection legislation.

You are viewing the Privacy Notice for Trees and grounds maintenance.

Read the main Privacy Notice