Privacy Notices - Domestic abuse Lived Experience feedback Privacy Notice


The Swindon Community Safety Partnership is a service that exists to make sure that all member agencies are working together to help keep Swindon’s adults safe from harm and protect their rights.

One of the key priorities of the Community Safety Partnership (CSP) is to ensure that those who work directly or indirectly with children and adults at risk receive appropriate child and adult protection, safeguarding and Domestic Abuse training.

You need to read and be aware of this privacy notice if you complete the Lived Experience survey/ feedback for communication purposes only. & share your personal information

What is a Privacy Notice?

A Privacy Notice is a statement issued by an organisation which explains how personal and confidential data about individuals is collected, used and shared.

This privacy statement summarises the key ways in which we deal with the information we hold about you.

Who is collecting and using your personal data?

The CSP takes the security of your data seriously. The CSP are hosted by Swindon Borough Council, which is our Data Controller and we use their guidance and policies for information protection and retention of information. 

Swindon Borough Council will act as a “Data Controller” for any personal data that you provide to us. This means we are responsible for manging your data.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

What personal data do we collect?

Swindon Borough Council will collect the following data about you during the Lived Experience Project/ completion of the survey/feedback

  • Name
  • Safe email address
  • Safe phone number
  • Gender
  • Age
  • Disability
  • Sexual Orientation
  • Ethnicity
How do we process your personal data?

Swindon Borough Council complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Why do we need your personal information?

If you give us your personal data and give consent to be contacted. This will be used for us to contact you at a later date.

The Domestic Abuse Act 2021 requires local authorities, like SBC to consult and gain the views of those with lived experience of domestic abuse. This is to help Swindon Borough Council and its partners including the police and health to ensure that services are what victims, survivors, children and young people need to help support them through their experiences and that they are accessible to everyone including those with protected characteristics under the Equality Act 2010.

The information you give us will be anonymised and your personal data will not be shared outside of Swindon Borough Council.

How the law allows us to use your information?

There are a number of legal, legitimate or lawful reasons why we need to collect and use your personal information.

We collect and use personal information in circumstances where:

  • you, or your representative, have given explicit consent to use it
  • it is to the benefit of society as a whole
  • it is necessary for archiving, research, or statistical purposes
Who do we share your information with?

We will not share your personal data outside of Swindon Borough Council except to prevent fraud or if required to do so by law.

How do we protect your information?

We use state of the art technical measures to protect your personal information. Examples of our security measures include:

  • Regular staff training and refresher courses.
  • Encryption, meaning that information is hidden so that it cannot be read without special knowledge (such as a password).
  • Pseudonymisation, meaning that we will use a different name so we can hide parts of your personal information from view.
How long do we keep your personal information?

Your data will be kept for one year after the year in which you submit your comments. This is in accordance with the Borough Council Data Retention and Disposal policy.

Any data you share with us may be anonymised for future use to enable us to analyse and track trends around domestic abuse and to ensure that the services meet the needs of those who use them

What you can do with your information?

Unless subject to an exemption under GDPR, you have certain rights with respect to your personal data, we have list key rights below:

  • The right to request a copy of your personal data which Swindon Borough Council holds about you.
  • The right to request that Swindon Borough Council corrects any personal data if it is found to be inaccurate or out of date.
  • The right to request that your personal data is erased where it is no longer necessary for Swindon Borough Council to retain it.
  • The right to object to the processing of personal data. If you want to withdraw your consent, contact and tell us which service you are using so we can deal with your request.

For a full list of your legal rights visit the Information Commissioners website.

Your right to complain

To find out more about Swindon Borough Council’s data protection policies and how to complain please contact our Data Protection Officer at or by post to Data Protection Officer, Civic Offices, Euclid Street, Swindon, Wiltshire, SN1 2JH.

If you remain dissatisfied with the way your personal data has been handled, you have the right to complain to the Information Commissioner’s Office. You may refer the matter to the Information Commissioner’s Office whose contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane


What if you do not provide personal data?

You are under no statutory obligation to provide personal data to Swindon Borough Council.

However, if you do not provide your information, we will not be able to contact you in the future to share any work that has been completed to in order to help any issues you raised.

How will we ensure compliance?

A yearly audit will take place on personal data to ensure that we remain legally compliant in accordance with current data protection legislation.

Main privacy notice

You are viewing the Privacy Notice for completing Domestic abuse Lived Experience feedback.

Read the main Privacy Notice