Privacy Notices - Swindon transport conversation survey Privacy Notice

Introduction

You need to be aware of this Privacy Notice if you are responding to our survey about the Swindon Transport Conversation.

What is a Privacy Notice?

A Privacy Notice is a statement issued by an organisation which explains how personal and confidential data about individuals is collected, used and shared.

Who is collecting and using your personal data?

Swindon Borough Council will act as a “Data Controller” for any personal data that you provide to us.  We will ensure that the data given to us is processed in line with our Data Protection Act 2018 (DPA 18) and the EU General Data Protection Regulations (GDPR).

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

What personal data do we collect?

We are asking for your email address and the first part of your post code, for example, SN3.

How do we process your personal data?

We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Why do we need your personal information?

We need your personal information for the following reasons:

  • If you consent, we may contact you about your comments relating to your thoughts on transport options, which will be used to develop the Local Transport Plan.
  • By giving us the first part of your post code*, we will use this to map responses for analysis.

*This part of the post code contains the area and the district to which the mail is to be delivered, it does not cover street or property details.
 

How the law allows us to use your information?

In accordance with article 6 of the GDPR, data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

Who do we share your information with?

We will not share your personal data except to prevent fraud or if required to do so by law.

How do we protect your information?

Swindon Borough Council applies technical and organisational measures to protect the personal information we use. Electronic personal information you supply will be stored and protected by state-of-the-art Microsoft Azure protection. Access to this data is limited to those staff on a need-to-know basis and all our staff undertake appropriate training in line with the requirements of the Data Protection Act 2018.

How long do we keep your personal information?

In accordance with the Borough Council Data Retention and Disposal policy your data will be kept for a period of three years after the year in which you submit your comments.

What you can do with your information?

Unless subject to an exemption under GDPR you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Swindon Borough Council holds about you
  • The right to request that Swindon Borough Council corrects any personal data if it is found to be inaccurate or out of date
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
  • The right to lodge a complaint with the Information Commissioners Office

For further details on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you please contact dataprotection@swindon.gov.uk or write to the Data Protection Officer at:

Swindon Borough Council
Civic Offices
Euclid Street
Swindon
SN1 2JH

Your right to complain

If you believe that the Council has not complied with your data protection rights, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with our customer complaint procedure.

If you remain dissatisfied with the way your personal data has been handled, you have the right to complain to the Information Commissioner’s Office at www.ICO.org.uk. You may refer the matter to the Information Commissioner’s Office whose contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: icocasework@ico.org.uk

Main privacy notice

You are viewing the Privacy Notice for the Swindon Transport Conversation Survey.

Read the main Privacy Notice