Privacy Notices - 0 to 19 public health nursing service Privacy Notice


We collect and process data relating to referrals into 0 to 19 public health nursing (health visiting and school nursing).

We are committed to being transparent about how we collect and use that data and meeting our data protection obligations.

What is a Privacy Notice?

A Privacy Notice is a statement issued by an organisation which explains how personal and confidential data about individuals is collected, used and shared.

Who is collecting and using your personal data?

Swindon Borough Council is the data controller. The data controller decides how your personal data is processed and for what purposes.

Your personal data – what is it?

Personal data relates to an individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

The processing of data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

What personal data do we collect?

All demographic information such as your name, address, date of birth, ethnicity, gender, health status and additional needs.

We will also hold details of consultations, meetings attended, plans and case information.

This is not an exhaustive list, information is gained from both referrer and referred.


How do we process your personal data?

We comply with our obligations under the GDPR. This means we:

  • keep personal data up to date
  • store and destroy it securely
  • do not collect or retain excessive amounts of data
  • protect it from loss, misuse, unauthorised access and disclosure
  • ensure that appropriate technical measures are in place to protect it
Why do we need your personal information?

We need your information to:

  • provide a 0 to 19 public health nursing service
  • contact the referrer by post, telephone or e-mail
  • contact the referee (child or family) and offer service as appropriate
  • maintain accurate records of interventions and outcomes
  • audit and evaluate the 0 to 19 public health nursing service in order to continually improve service
How the law allows us to use your information?

Under legislation of children’s act and in accordance with article 6 and health and ethnicity data collection under article 9 of GDPR regulation.

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

Who do we share your information with?

The information provided shall be held on our database to help deliver the service we provide. We share and gather information from other organisations, for example, GPs, educational settings (this is not exhaustive list) who may be involved in working with the named child or family. This is used to work effectively with the child and family and is pertinent to the case.

Information on our secure database can only be accessed by SBC employees working within children families and community health. Please note that the only reason information will be shared without consent is if there is a legal obligation to do so, or if there is a risk of serious harm or threat to life.

How do we protect your information?

Your information is stored on a secure database and accessed by employees of SBC Children’s families and community health.

How long do we keep your personal information?

Data will be kept until the 25 birthday or 26 birthday if the patient was 17 when treatment ended.

This is in line with NHS information governance code of practice and in accordance with the Borough Council Data Retention and Disposal policy.

What you can do with your information?

Unless subject to an exemption under GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Swindon Borough Council holds about you
  • The right to request that Swindon Borough Council corrects any personal data if it is found to be inaccurate or out of date
  • The right to request that your personal data is erased where it is no longer necessary for Swindon Borough Council to retain it
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
  • The right to object to the processing of personal data
  • The right to lodge a complaint with the Information Commissioners Office
Your right to complain

For further details on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you please contact or contact the Data Protection Officer at:

Swindon Borough Council
Civic Offices
Euclid Street

What if you do not provide personal data?

You will be unable to access the 0 to 19 public health nursing service.

How will we ensure compliance?

We are subject to external and internal audit and breaches shall be investigated and reported as per SBC information governance policy.

Main privacy notice

You are viewing the Privacy Notice for the 0 to 19 public health nursing service.

Read the main Privacy Notice