Coronavirus (COVID-19)

Updates on council services, health advice, and support available for residents and businesses.

swindon.gov.uk/coronavirus

Request a Freedom of Information review

You can request a review of our response to a Freedom of Information request if you are unhappy with the service you have received or the information we have provided.

You can make this request by email or online. You will need to provide the reference number of our response, which starts with FOI followed by six digits.

The complaint/review procedure involves a full review by the Information Governance Manager.

You do have the option to report your dissatisfaction directly to the Information Commissioner's Office (ICO) before contacting us for a review. However, the ICO generally cannot make a decision unless you have exhausted the council's own complaint/review procedure.

Request a Freedom of Information review

Or, make your request by email to customerservices@swindon.gov.uk.

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