Coronavirus (COVID-19)

Updates on council services, health advice, and support available for residents and businesses.

Direct payments

A Direct Payment is a payment made to a family or young person, who meets the eligibility criteria, by Swindon Borough Council's Children, Young People and Families service. It allows a family and/or young person to have choice and control of the services they receive. Funds can be used to recruit a support worker or to purchase respite depending on the need that has been identified.

If a disabled young person or their family is already receiving a support service they can request that this is delivered through a Direct Payment.

Every family who receives a Direct Payment can access support from the Direct Payment Support Advisor.
Direct Payments may be given to:

  • A parent or carer of a disabled child who is up to 17 years-old.
  • A disabled young person aged 16 or 17 years-old. 

How to access the service

If a family needs a service and feels that a Direct Payment might help them obtain it, they can make an initial request by contacting one of the following:

Next steps

Following a request or referral for consideration of a Direct Payment, the applicant is contacted within 10 working days. 

Give feedback about this page

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?