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Direct payments

A Direct Payment is a payment made to a family or young person, who meets the eligibility criteria, by Swindon Borough Council's Children, Young People and Families service. It allows a family and/or young person to have choice and control of the services they receive. Funds can be used to recruit a support worker or to purchase respite depending on the need that has been identified.

If a disabled young person or their family is already receiving a support service they can request that this is delivered through a Direct Payment.

Every family who receives a Direct Payment can access support from the Direct Payment Support Advisor.
Direct Payments may be given to:

  • A parent or carer of a disabled child who is up to 17 years-old.
  • A disabled young person aged 16 or 17 years-old. 

How to access the service

If a family needs a service and feels that a Direct Payment might help them obtain it, they can make an initial request by contacting one of the following:

Next steps

Following a request or referral for consideration of a Direct Payment, the applicant is contacted within 10 working days. 

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