Parking permits

Surrendering your residents parking permit

If you surrender a Residents Parking Permit, you are entitled to a refund based on the number of months it has been used, versus the number of complete months remaining. To receive a refund, your Residents Permit must be sent back to us at Customer Services.

If you use a postal service to send us the old permit, we can only make a refund based on the actual date we receive the permit. We cannot be held responsible for any postal delays or loss during transit.

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